Ombudsman for Grading Issues
You can turn to the ombudsman for grading issues if you think that the examination or grading has been unfairly done.
Grades can not be appealed to a higher court - it is the examiner who sets the grades and can change them. The ombudsmen for grading issues can, however, investigate if the assessment process has been followed properly.
You always have the right to have an explanation of for your grade from the examiner, if you request it. The examiner may reconsider the grade. Reassessment can occur because of new facts, or if the grade is obviously incorrect and if the change can be done quickly and easily. It is not about regrading or assess the exam again, but correcting obvious errors.
Ombudsmen for grading issues are two teachers with extensive experience in the examination appointed by the Vice-Chancellor. If you report your case to them, they investigate the process and leave a written opinion to the department.
Your formal complaint should be sent to firstname.lastname@example.org.
The ombudsmen for grading issues encourage you to contact any of them and discuss your case before you file a complaint.