New processing of travel and expense claims as of 1 April
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As of April 2025, new processing of travel and expense claims will be introduced, which will make the process faster and more efficient.
The biggest change means that all supporting documents will be handled completely digitally in Primula. Receipts and other documents will no longer need to be sent by mail. These new routines are based on a legislative change that eliminates the requirement for original paper receipts, which came into effect on 23 September 2024.
The new processing follows the workflow: Traveller → Accounting →Approval (special workflows will have corresponding adjustments), where accounting and approval are handled by the department/equivalent. With the new digital system, the payroll specialist is removed from the flow in Primula and will instead focus on post-checks and spot checks.
The deadline for cases to be paid with regular salary payment is as before the 5th of each month. Extra payments of travel expenses and disbursements are made on the 5th and 15th of each month.
Please note that Primula will be closed for registration of new travel and expense cases from 08:00 on 31 March to 12:00 on 2 April when the cases are transferred to the new workflow.
If you handle a case created in the previous workflow, you will receive an error message (but the case can still be processed as usual): "The workflow has changed while the case has been in transit. There is a version of the case that has been managed by roles that no longer exist in the workflow."
The information regarding travel expense reports and reimbursements on the Staff Gateway will be continuously updated.
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Annika Nittmar