Order IT equipment and software in the Support Portal
You order your IT equipment from an online shop, but you can still receive personal assistance from UIT when choosing equipment.
A new procedure is now being introduced for ordering computers, phones, and other IT equipment. Orders that were previously made via forms on the Staff Gateway should now instead be placed through the Support Portal.
The change applies to all orders placed through University IT Services. To order IT equipment, log in to the Support Portal. Under “IT and telephony,” click “Buy computers, telephony, and accessories.” There you will find the web shop where you can easily select the products you want to order.
In addition to recommended IT equipment, you can also place custom orders for computers tailored to your specific needs.
The Support Portal also brings together more functions under the “IT and telephony” menu. In addition to hardware, you can order storage as well as software and licenses. It is also possible to cancel existing licenses that you are paying for.
The request function in Software Center and Self Service for software will therefore be discontinued.
Please note that there may be local regulations at your department regarding purchases; contact your head of department or the equivalent financial manager before placing an order.
In the Support Portal, you can also view your ongoing requests and get in touch with many different functions at the university.
If you have any questions or need help with your order in the Support Portal, contact itsupport@uu.se.
Josefin Lingström