Log in securely
Multi-factor Authentication (MFA)
How to sign in to systems and services via multi-factor authentication (MFA).
Guides
- Activate multi-factor authentication (MFA) for your user account using your mobile phone
- Activate multi-factor authentication (MFA) for your user account using your browser
- Recall and create a new multi-factor authentication (MFA) for your user account
- Activate multi-factor authentication (MFA) for Microsoft (M365)
- Rename MFA keys in Microsoft Authenticator
Different MFA keys for different systems
You need to generate different MFA keys for different systems, one for your user account and one for systems connected to Microsoft 365, such as collaborative workspaces in SharePoint Online. You can use the same Microsoft Authenticator app to manage both keys.
Have you lost your MFA key?
For your user account
When you have activated multi-factor authentication for your account, you are required to log in with multi-factor authentication when you want to make changes to your account on uu.se/konto.
If you have lost the key, you can always log in to uu.se/konto using your BankID app, which provides equivalent security to multi-factor authentication. If you don't have BankID, you can get help at one of the university's reception desks to restore your account.
For Microsoft 365
If you need to change your phone or for some other reason delete your "Microsoft Authenticator" application on your phone, you need to contact IT support for help with recovery. You cannot reset or create a new multi-factor authentication (MFA key) on your own.
About the tool
Multi-factor authentication (MFA) gives you added protection when logging in. In short, it means that you need to perform an additional action to verify your identity when logging in to certain services of systems at the University.