Activate multi-factor authentication (MFA) for your user account using your mobile phone
Guide to logging in with your mobile phone - MFA
Multifactor authentication (MFA) using an app that provides a time-sensitive code (also called TOTP - Time-based One Time Password) is a secure way to verify your identity. All you need to get started is a mobile phone and an app.
Have you lost your MFA key for your account?
When you have activated multi-factor authentication for your account, you are required to log in with multi-factor authentication when you want to make changes to your account on uu.se/konto.
If you have lost the key, you can always log in to uu.se/konto using your BankID app, which provides equivalent security to multi-factor authentication. If you don't have BankID, you can get help at one of the university's reception desks to restore your account.
Have you lost your MFA key for SharePoint Online?
If you need to change your phone or for some other reason delete your "Microsoft Authenticator" application on your phone, you need to contact IT support for help with recovery. You cannot reset or create a new multi-factor authentication (MFA key) on your own.
Step 1
Start by downloading the "Microsoft Authenticator" app via the App Store (iPhone) or Google Play (Android). Make sure Microsoft Corporation is the publisher behind the app. A secondary option is "Google Authenticator".
Step 2
Log in to konto.weblogin.uu.se and in the side menu under "Account information", click on "Multi factor authentication". Navigate to the heading "Login with mobile (MFA using TOTP)".
Step 3
Click on "Activate/Create a new key." A QR code is going to generate on your screen.
Step 4
Open the mobile app you just downloaded and click "+" or "Add Account."
Step 5
Select "Work or school account."
Step 6
Select "Scan QR code" and allow the app to access the camera.
Step 7
Scan the QR code being shown on your computer screen with the app on your phone.
Then enter the 6-digit code presented in the app under the QR code on the web page.
Please note that it may take up to 2 minutes before you can enter the code in the window under “Enter the app’s verification code to activate the key”. If you cannot enter the code, wait a little while and try again.
