Student Health Service in Uppsala
What The Student Health Service can help you with
At the Student Health Service in Uppsala you can meet counsellors and registered psychologists. There are also two health pedagogues focusing on preventive health care. We help you with questions connected to life as a student. You can, for example:
- get advice from our counsellors
- get advice from our health pedagogues
- receive shorter individual counselling if your situation affects your studies
- talk about your lifestyle habits.
When you need to turn to other healthcare providers
In some cases, you should turn to other care providers than the Student Health Service. This applies, for example, if:
- you have a physical illness or injuries
- you know that you need to see a doctor to get a prescription or a doctor's certificate
- you want to be assessed for ADHD, autism or dyslexia
- you have more severe or persistent mental health problems, want to be assessed for potential psychotherapy, or want long-term therapy.
In such cases, you should contact a health centre (vårdcentral), or call 1177 (from a foreign phone number dial +46 711 11 77 00).
If you are unsure where to turn for help, you are welcome to book a telephone counselling appointment for advice.
Telephone counselling and booking an appointment
If you want an appointment for individual counselling you must first book a telephone counselling appointment. Our counsellors or psychologists will ask questions about what is troubling you. They will give you advice and set up an appointment for you, if the assessment is that the Student Health Service are best suited to help you. If not, you will be guided to the right place. If you are unsure where to find help, book an appointment and we will help you.
All staff at the Student Health Service are bound by confidentiality, professional secrecy. No information is released without your consent.
Make an appointment for telephone counselling
Every workdays before 09:00 we post open telephone counselling appointments for that day. If there are no available times, new times will be added the next day.
Currently, it is possible to get a first time counselling appointment within 2-3 weeks.
When you have a booked appointment, we will call you from a hidden number.
Cancellation and rebooking
Remember to change or cancel your appointment if you can not arrive at your booked time. If you need to cancel your appointment please contact us.
Support about lifestyle habits
Our health pedagogues offers individual coaching conversations about lifestyle habits. The conversations are based on your needs and can, for example, be about diet, sleep, physical activity and routines.
To book an appointment, send an email with your name and telephone number to halsopedagog-sh@uu.se. We will call you to book a meeting.
If you have booked a video call
For video calls, log in to the Student Health Service's booking system Kaddio with your Bank ID or password at the time of your call and wait to be called. You will receive login information via email the first time you book. If you do not have login details, you can contact the reception (via e-mail).
Video calls works best with Google Crome, Firefox, Opera, Safari and Microsoft Edge. If you need to cancel your appointment, you can do it yourself in Kaddio, or through the reception.
Doctoral students
If you are a doctoral student at Uppsala University or SLU, regardless of funding, you should turn to the occupational health services for support and counselling. They offer some counselling sessions free of charge before the head of department has to be informed. For more information and to book an appointment:
For doctoral students on Uppsala University's staff web
For doctoral students on SLU’s staff web
If your problems are not work-related, contact a health centre, where you can get help with physical and mental problems, including contact with a counsellor or psychologist.
Employees of the Student Health Service.
Contact
The reception and opening hours
Telephone: (+46) 18 471 69 00
Email: studenthealth@uu.se
Opening hours
Monday 8:00–16:30
Tuesday 8:00–16:30
Wednesday 12.30-16.30
Thursday 8:00–16:30
Friday 8:00–15:00
Closed for lunch 11:45–12:30
Visiting address: Övre Slottsgatan 7, 2nd floor.
To get here (map)
Feedback and complaints
Let us know your thoughts on the Student Health Services in the webform and we will get back to you.