Inger Knutsson Holmström
Associated Researcher at Department of Public Health and Caring Sciences; Health Services Research
- E-mail:
- inger.holmstrom@uu.se
- Visiting address:
- BMC, Husarg. 3
- Postal address:
- Box 564
751 22 UPPSALA

Publications
Recent publications
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Part of European Journal of Physiotherapy, p. 284-292, 2025
- DOI for From passenger to driver: an interview study on person-centeredness in clinical reasoning during stroke rehabilitation
- Download full text (pdf) of From passenger to driver: an interview study on person-centeredness in clinical reasoning during stroke rehabilitation
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Part of BMC Geriatrics, 2025
- DOI for Speaking with care: a qualitative study on communication styles in everyday nursing conversations with older persons
- Download full text (pdf) of Speaking with care: a qualitative study on communication styles in everyday nursing conversations with older persons
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The COMCARE Framework for Person-Centred Communication - A Practical Caring Framework
Part of Scandinavian Journal of Caring Sciences, 2025
- DOI for The COMCARE Framework for Person-Centred Communication - A Practical Caring Framework
- Download full text (pdf) of The COMCARE Framework for Person-Centred Communication - A Practical Caring Framework
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Difficult calls to emergency medical dispatch centres: a mixed method study
Part of BMC Emergency Medicine, 2025
- DOI for Difficult calls to emergency medical dispatch centres: a mixed method study
- Download full text (pdf) of Difficult calls to emergency medical dispatch centres: a mixed method study
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Reasoning about reasoning: using recall to unveil clinical reasoning in stroke rehabilitation teams
Part of Disability and Rehabilitation, p. 6086-6096, 2024
- DOI for Reasoning about reasoning: using recall to unveil clinical reasoning in stroke rehabilitation teams
- Download full text (pdf) of Reasoning about reasoning: using recall to unveil clinical reasoning in stroke rehabilitation teams
All publications
Articles in journal
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Part of European Journal of Physiotherapy, p. 284-292, 2025
- DOI for From passenger to driver: an interview study on person-centeredness in clinical reasoning during stroke rehabilitation
- Download full text (pdf) of From passenger to driver: an interview study on person-centeredness in clinical reasoning during stroke rehabilitation
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Part of BMC Geriatrics, 2025
- DOI for Speaking with care: a qualitative study on communication styles in everyday nursing conversations with older persons
- Download full text (pdf) of Speaking with care: a qualitative study on communication styles in everyday nursing conversations with older persons
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The COMCARE Framework for Person-Centred Communication - A Practical Caring Framework
Part of Scandinavian Journal of Caring Sciences, 2025
- DOI for The COMCARE Framework for Person-Centred Communication - A Practical Caring Framework
- Download full text (pdf) of The COMCARE Framework for Person-Centred Communication - A Practical Caring Framework
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Difficult calls to emergency medical dispatch centres: a mixed method study
Part of BMC Emergency Medicine, 2025
- DOI for Difficult calls to emergency medical dispatch centres: a mixed method study
- Download full text (pdf) of Difficult calls to emergency medical dispatch centres: a mixed method study
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Reasoning about reasoning: using recall to unveil clinical reasoning in stroke rehabilitation teams
Part of Disability and Rehabilitation, p. 6086-6096, 2024
- DOI for Reasoning about reasoning: using recall to unveil clinical reasoning in stroke rehabilitation teams
- Download full text (pdf) of Reasoning about reasoning: using recall to unveil clinical reasoning in stroke rehabilitation teams
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Part of Nursing Open, 2024
- DOI for Reading the signs in health visits: Perspectives of adolescents with migration experiences on encounters with school nurses
- Download full text (pdf) of Reading the signs in health visits: Perspectives of adolescents with migration experiences on encounters with school nurses
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Part of Reproductive Health, 2024
- DOI for Caesarean section on maternal request: a qualitative study of conflicts related to shared decision-making and person-centred care in Sweden
- Download full text (pdf) of Caesarean section on maternal request: a qualitative study of conflicts related to shared decision-making and person-centred care in Sweden
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Part of BMC Emergency Medicine, 2024
- DOI for Fundamental care in the emergency room: insights from patients with life-threatening conditions in the emergency room
- Download full text (pdf) of Fundamental care in the emergency room: insights from patients with life-threatening conditions in the emergency room
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Part of International Emergency Nursing, 2024
- DOI for Guidelines for patient care used by registered nurses in the emergency room: Mapping of Swedish governing documents
- Download full text (pdf) of Guidelines for patient care used by registered nurses in the emergency room: Mapping of Swedish governing documents
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Part of Archives of Public Health, 2023
- DOI for In search of factors related to migration affecting children's health: An analysis of documents guiding health visits within the Swedish school health services
- Download full text (pdf) of In search of factors related to migration affecting children's health: An analysis of documents guiding health visits within the Swedish school health services
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Part of BMC Health Services Research, 2023
- DOI for Guideline documents on caesarean section on maternal request in Sweden: varying usability with a restrictive approach
- Download full text (pdf) of Guideline documents on caesarean section on maternal request in Sweden: varying usability with a restrictive approach
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Part of BMC Geriatrics, 2023
- DOI for Implementing A person-centred CommunicaTION (ACTION) educational intervention for in-home nursing assistants - a study protocol
- Download full text (pdf) of Implementing A person-centred CommunicaTION (ACTION) educational intervention for in-home nursing assistants - a study protocol
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Part of BMC Primary Care, 2023
- DOI for The patient's first point of contact (PINPOINT): protocol of a prospective multicenter study of communication and decision-making during patient assessments by primary care registered nurses
- Download full text (pdf) of The patient's first point of contact (PINPOINT): protocol of a prospective multicenter study of communication and decision-making during patient assessments by primary care registered nurses
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Part of Patient Education and Counseling, 2023
- DOI for A tension between surrendering and being involved: An interview study on person-centeredness in clinical reasoning in the acute stroke setting
- Download full text (pdf) of A tension between surrendering and being involved: An interview study on person-centeredness in clinical reasoning in the acute stroke setting
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Part of Journal of Advanced Nursing, p. 2165-2174, 2022
- DOI for Prioritizing and meeting life-threateningly ill patients' fundamental care needs in the emergency room-An interview study with registered nurses
- Download full text (pdf) of Prioritizing and meeting life-threateningly ill patients' fundamental care needs in the emergency room-An interview study with registered nurses
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Telephone nurses' perceived stress, self-efficacy and empathy in their work with frequent callers
Part of Nursing Open, p. 1394-1401, 2022
- DOI for Telephone nurses' perceived stress, self-efficacy and empathy in their work with frequent callers
- Download full text (pdf) of Telephone nurses' perceived stress, self-efficacy and empathy in their work with frequent callers
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Part of Journal of Clinical Nursing, p. 2486-2494, 2022
- DOI for Better safe than sorry: Registered nurses' strategies for handling difficult calls to emergency medical dispatch centres - An interview study
- Download full text (pdf) of Better safe than sorry: Registered nurses' strategies for handling difficult calls to emergency medical dispatch centres - An interview study
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Part of BMC Nursing, 2021
- DOI for The perspectives of Swedish registered nurses about managing difficult calls to emergency medical dispatch centres: a qualitative descriptive study
- Download full text (pdf) of The perspectives of Swedish registered nurses about managing difficult calls to emergency medical dispatch centres: a qualitative descriptive study
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A survey of nursing teachers’ awareness of discrimination and inequity in telephone nursing care
Part of BMC Nursing, 2021
- DOI for A survey of nursing teachers’ awareness of discrimination and inequity in telephone nursing care
- Download full text (pdf) of A survey of nursing teachers’ awareness of discrimination and inequity in telephone nursing care
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Part of BMC Nursing, 2021
- DOI for Malpractice claimed calls within the Swedish Healthcare Direct: a descriptive - comparative case study
- Download full text (pdf) of Malpractice claimed calls within the Swedish Healthcare Direct: a descriptive - comparative case study
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Fundamentals of care in the emergency room: An ethnographic observational study
Part of International Emergency Nursing, 2021
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Part of BMC Public Health, 2021
- DOI for Adjusting and doing the same: school nurses' descriptions of promoting participation in health visits with children of foreign origin
- Download full text (pdf) of Adjusting and doing the same: school nurses' descriptions of promoting participation in health visits with children of foreign origin
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Part of Nursing and Health Sciences, p. 430-438, 2021
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Exploring patient-centered aspects of home care communication: a cross-sectional study
Part of BMC Nursing, 2020
- DOI for Exploring patient-centered aspects of home care communication: a cross-sectional study
- Download full text (pdf) of Exploring patient-centered aspects of home care communication: a cross-sectional study
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Flourishing at work: Nurses' motivation through daily communication - An ethnographic approach
Part of Nursing and Health Sciences, p. 1169-1176, 2020
- DOI for Flourishing at work: Nurses' motivation through daily communication - An ethnographic approach
- Download full text (pdf) of Flourishing at work: Nurses' motivation through daily communication - An ethnographic approach
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Part of Journal of Advanced Nursing, p. 3104-3112, 2020
- DOI for Registered Nurses' experiences of using a clinical decision support system for triage of emergency calls: A qualitative interview study
- Download full text (pdf) of Registered Nurses' experiences of using a clinical decision support system for triage of emergency calls: A qualitative interview study
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Part of Nursing and Health Sciences, p. 226-234, 2020
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Part of International Journal of Older People Nursing, 2020
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Part of Nursing Open, p. 523-529, 2020
- DOI for The effect of a short educational intervention in social insurance medicine: A randomized controlled trial
- Download full text (pdf) of The effect of a short educational intervention in social insurance medicine: A randomized controlled trial
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Part of Health Expectations, p. 613-620, 2020
- DOI for Unmet health‐care needs and human rights—A qualitative analysis of patients' complaints in light of the right to health and health care
- Download full text (pdf) of Unmet health‐care needs and human rights—A qualitative analysis of patients' complaints in light of the right to health and health care
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Paradoxes of person-centred care: A discussion paper
Part of Nursing Open, p. 1321-1329, 2020
- DOI for Paradoxes of person-centred care: A discussion paper
- Download full text (pdf) of Paradoxes of person-centred care: A discussion paper
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Emotional communication in home care: A comparison between Norway and Sweden
Part of Patient Education and Counseling, p. 1546-1553, 2020
- DOI for Emotional communication in home care: A comparison between Norway and Sweden
- Download full text (pdf) of Emotional communication in home care: A comparison between Norway and Sweden
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A survey of telephone nurses' experiences in their encounters with frequent callers
Part of Journal of Advanced Nursing, p. 1019-1026, 2020
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What makes registered nurses remain in work?: An ethnographic study
Part of International Journal of Nursing Studies, p. 32-38, 2019
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Part of Nursing Open, p. 236-244, 2019
- DOI for Gaining role clarity in working with sick leave questions - Registered Nurses' experiences of an educational intervention
- Download full text (pdf) of Gaining role clarity in working with sick leave questions - Registered Nurses' experiences of an educational intervention
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Telephone nurses' use of a decision support system: An observational study
Part of Nursing and Health Sciences, p. 501-507, 2019
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The nature of patient complaints: a resource for healthcare improvements
Part of International Journal for Quality in Health Care, p. 556-562, 2019
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Emotional communication with older people: A cross-sectional study of home care
Part of Nursing and Health Sciences, p. 382-389, 2019
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Empathy levels among nursing students: A comparative cross-sectional study
Part of Nursing Open, p. 983-989, 2019
- DOI for Empathy levels among nursing students: A comparative cross-sectional study
- Download full text (pdf) of Empathy levels among nursing students: A comparative cross-sectional study
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Swedish men and smoking: Views on screening-detected abdominal aortic aneurysm
Part of Nursing and Health Sciences, p. 119-125, 2019
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From denial to awareness: a conceptual model for obtaining equity in healthcare
Part of International Journal for Equity in Health, 2018
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Part of Journal of Pediatric Nursing, p. 45-56, 2018
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Anaesthetizing children-From a nurse anaesthetist's perspective-A qualitative study
Part of Nursing Open, p. 393-399, 2018
- DOI for Anaesthetizing children-From a nurse anaesthetist's perspective-A qualitative study
- Download full text (pdf) of Anaesthetizing children-From a nurse anaesthetist's perspective-A qualitative study
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Part of Nurse Education Today, p. 182-187, 2018
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Part of Qualitative Health Research, p. 273-291, 2018
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Registered nurses' work with sick leave questions by telephone in primary health care
Part of Journal of Clinical Nursing, p. 641-647, 2017
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Possible causes of experiencing problems with sick leave questions in telephone nursing
Part of Upsala Journal of Medical Sciences, p. 249-253, 2017
- DOI for Possible causes of experiencing problems with sick leave questions in telephone nursing
- Download full text (pdf) of Possible causes of experiencing problems with sick leave questions in telephone nursing
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Part of Journal of Clinical Nursing, p. 4613-4621, 2017
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Part of Nurse Education Today, p. 1-6, 2017
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Part of Patient Education and Counseling, p. 276-282, 2017
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Mindfulness predicts student nurses' communication self-efficacy: A cross-national comparative study
Part of Patient Education and Counseling, p. 1558-1563, 2017
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Part of Journal of Advanced Nursing, p. 2923-2932, 2017
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Nursing students' awareness of inequity in healthcare - An intersectional perspective
Part of Nurse Education Today, p. 134-139, 2017
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Frequent callers in primary health care - a qualitative study with a nursing perspective
Part of Journal of Advanced Nursing, p. 622-632, 2017
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Part of Cancer Nursing, p. 464-472, 2016
- DOI for Women Treated for Breast Cancer, Experiences of Chemotherapy-Induced Pain: Memories, Any Present Pain and Future reflections
- Download full text (pdf) of Women Treated for Breast Cancer, Experiences of Chemotherapy-Induced Pain: Memories, Any Present Pain and Future reflections
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Telephone nurses’ communication and response to callers’ concern: a mixed methods study
Part of Applied Nursing Research, p. 116-121, 2016
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Enhancing adherence to infection control in Swedish community care: factors of importance
Part of Nursing and Health Sciences, p. 275-282, 2016
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Communicative challenges in the home care of older persons - a qualitative exploration
Part of Journal of Advanced Nursing, p. 2435-2444, 2016
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Part of Patient Education and Counseling, p. 1955-1963, 2016
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It is important that they care: older persons' experiences of telephone advice nursing
Part of Journal of Clinical Nursing, p. 1644-1653, 2016
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Part of BMJ Open, 2015
- DOI for A cross-sectional study on person-centred communication in the care of older people: the COMHOME study protocol
- Download full text (pdf) of A cross-sectional study on person-centred communication in the care of older people: the COMHOME study protocol
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Part of BMC Family Practice, 2015
- DOI for General practitioners' perceptions of working with the certification of sickness absences following changes in the Swedish social security system: a qualitative focus-group study
- Download full text (pdf) of General practitioners' perceptions of working with the certification of sickness absences following changes in the Swedish social security system: a qualitative focus-group study
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Part of Clinical Nursing Studies, p. 24-30, 2015
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Women With Breast Cancer: Experience of Chemotherapy-Induced Pain: Triangulation of Methods
Part of Cancer Nursing, p. 31-39, 2015
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Part of Nursing Research, p. 35-43, 2015
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Walking the bridge: Nursing students' learning in clinical skill laboratories
Part of Nurse Education in Practice, p. 277-283, 2015
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Use of technical skills and medical devices among new registered nurses: A questionnaire study
Part of Nurse Education Today, p. 1169-1174, 2015
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Part of BMJ Open, 2014
- DOI for A comparison of calls subjected to a malpractice claim versus 'normal calls' within the Swedish Healthcare Direct: a case-control study
- Download full text (pdf) of A comparison of calls subjected to a malpractice claim versus 'normal calls' within the Swedish Healthcare Direct: a case-control study
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Part of BMC Health Services Research, p. 188, 2014
- DOI for Goals of telephone nursing work - the managers' perspectives: a qualitative study on Swedish healthcare direct
- Download full text (pdf) of Goals of telephone nursing work - the managers' perspectives: a qualitative study on Swedish healthcare direct
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Exploring the communication between telenurse and caller: A critical discourse analysis
Part of International Journal of Qualitative Studies on Health and Well-being, 2014
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Educating Swedish telenurses to improve caller experience: Reflections on a pilot study
Part of Clinical Nursing Studies, p. 61-73, 2014
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(Tele)health promotion in Swedish primary healthcare centers: an exploratory study
Part of Vård i Norden, p. 33-37, 2014
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Swedish teenagers and over-the-counter analgesics: Responsible, casual or careless use
Part of Research in Social and Administrative Pharmacy, p. 408-418, 2014
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Women with breast cancer: Experiences and impact of chemotherapy-induced pain on daily life
Part of European Journal of Cancer, 2014
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Losing independence: the lived experience of being long-term sick-listed
Part of BMC Public Health, p. 745, 2013
- DOI for Losing independence: the lived experience of being long-term sick-listed
- Download full text (pdf) of Losing independence: the lived experience of being long-term sick-listed
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Part of Scandinavian Journal of Caring Sciences, p. 969-976, 2013
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Part of British Journal of Anaesthesia, p. 115-121, 2013
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Part of Clinical Nursing Studies, p. 57-69, 2013
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Malpractice claims regarding calls to Swedish telephone advice nursing: what went wrong and why?
Part of Journal of Telemedicine and Telecare, p. 379-383, 2012
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Understanding anesthesia training and trainees
Part of Current Opinion in Anaesthesiology, p. 681-685, 2012
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Organising vocational rehabilitation through interorganisational integration: a case study in Sweden
Part of International Journal of Health Planning and Management, 2011
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Part of Journal of Clinical Nursing, p. 2939-2947, 2011
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Triage and patient satisfaction among callers in Swedish computer supported telephone advice nursing
Part of Journal of Telemedicine and Telecare, p. 397-402, 2011
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Difficulties in Balint groups: a qualitative study of leaders’ experiences
Part of British Journal of General Practice, p. 808-814, 2010
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Part of Journal of Telemedicine and Telecare, p. 243-247, 2010
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Paediatric health calls to Swedish telenurses: a descriptive study of content and outcome
Part of Journal of Telemedicine and Telecare, p. 454-457, 2010
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Stroke patients' delay of emergency treatment
Part of Scandinavian Journal of Caring Sciences, p. 307-311, 2010
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The relation between patient-centeredness and patient empowerment: a discussion on concepts.
Part of Patient Education and Counseling, p. 167-172, 2010
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Part of Annals of Family Medicine, p. 40-46, 2010
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Part of Journal of Diabetes Science and Technology, p. 1012-1015, 2010
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Variations in understanding the drug-prescribing process: a qualitative study among Swedish GPs
Part of Family Practice, p. 121-127, 2009
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Part of International Hospital Equipment & Solutions, p. 18-9, 2009
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The meaning of rehabilitation for older people who have survived stroke
Part of Journal of Nursing and Healthcare of Chronic Illness, p. 186-195, 2009
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Telenurses' understanding of work: detective or educator?
Part of Journal of Advanced Nursing, p. 382-390, 2009
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Part of Journal of Advanced Nursing, p. 1074-1083, 2009
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Making new meanings of being in the world after treatment for oral cancer
Part of Qualitative Health Research, p. 1076-1086, 2009
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Part of Scandinavian Journal of Caring Sciences, p. 40-47, 2008
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"It's easier to talk to a woman" - aspects of gender in Swedish telenursing
Part of Journal of Clinical Nursing, p. 2979-2986, 2008
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Barriers of inter-organisational integration in vocational rehabilitation
Part of International Journal of Integrated Care, p. 1-12, 2008
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Burdened by training not by anaesthesia
Part of British Journal of Anaesthesia, p. 560-561, 2008
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Part of Annals of Family Medicine, p. 138-145, 2008
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Part of International Journal of Qualitative Studies on Helath and Well-being, p. 155-164, 2008
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The uncanny mouth - a phenomenological approach to oral cancer
Part of Patient Education and Counseling, p. 301-306, 2007
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The faceless encounter: ethical dilemmas in telephone nursing
Part of Journal of Clinical Nursing, p. 1865-1871, 2007
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Part of British Journal of Anaesthesia, p. 493-499, 2007
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Part of Anasthesiologie und Intensivmedizin, p. 683-689, 2007
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Part of Acta Anaesthesiologica Scandinavica, p. 17-17, 2007
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Part of Nursing and Health Sciences, p. 23-28, 2007
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Variation in views on clients in interprofessional work for vocational rehabilitation in Sweden
Part of Journal of Interprofessional Care, p. 479-489, 2007
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Pionjärers arbete i motvind födde två nya medicinska specialiteter
Part of Läkartidningen, p. 2525-8, 2007
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Part of International Journal on Qualitative Studies on health and Well-being, p. 55-64, 2007
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Part of International Journal of Qualitative Studies on Health and Well-Being, p. 93-100, 2007
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Developing the role of the drug and therapeutics committees: Perceptions of chairs
Part of International Journal of Health Care Quality Assurance, p. 161-178, 2007
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To cope with uncertainty: stroke patients' use of temporal models in narratives
Part of Scandinavian Journal of Caring Sciences, p. 367-374, 2006
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Part of Acta Anaesthesiologica Scandinavica, p. 653-8, 2006
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How patient-centred am I?: A new method to measure physicians' patient-centredness
Part of Patient Education and Counseling, p. 31-37, 2006
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Part of Supportive Care in Cancer, p. 1046-1054, 2006
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Part of Nurse Education Today, p. 148-155, 2005
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Misunderstandings about illness and treatment among patients with type 2 diabetes
Part of Journal of Advanced Nursing, p. 146-154, 2005
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The role of drug and therapeutics committees: Perceptions of chairs and information officers
Part of International Journal of Health Care Quality Assurance, p. 235-48, 2005
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Improving the diabetes-patient encounter by reflective tutoring for staff
Part of Patient Education and Counseling, p. 325-32, 2004
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Interventions to support reflection and learning: a qualitative study
Part of Learning in Health and Social Care, p. 203-12, 2004
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Trainee anaesthetists understand their work in different ways: implications for specialist education
Part of British Journal of Anaesthesia, p. 381-7, 2004
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Anaesthetists understand their work in different ways - Reply
Part of British Journal of Anaesthesia, p. 303-304, 2004
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Part of Advances in Health Sciences Education, p. 5-14, 2004
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Part of International journal of health care quality assurance incorporating leadership in helath services, p. 173-179, 2004
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Balint training makes GPs thrive better in their job
Part of Patient Education and Counseling, p. 230-5, 2004
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Swedish health care professionals' diverse understandings of diabetes care
Part of Patient Education and Counseling, p. 53-58, 2003
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Part of Acta Anaesthesiologica Scandinavica, p. 787-793, 2003
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'Carer and gatekeeper' - conflicting demands in nurses' experiences of telephone advisory services
Part of Scandinavian Journal of Caring Sciences, p. 142-148, 2002
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A change of the physicians' understanding of the encounter parallels competence development
Part of Patient Education and Counseling, p. 271-278, 2001
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Understanding the job in a new way - a basis for development of competence in diabetes care
Part of Upsala Journal of Medical Sciences, Supplement, p. 161-169, 2000
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Articles, review/survey
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Part of Journal of Advanced Nursing, p. 539-562, 2023
- DOI for Registered nurse-patient communication research: An integrative review for future directions in nursing research
- Download full text (pdf) of Registered nurse-patient communication research: An integrative review for future directions in nursing research
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"Same same or different?": A review of reviews of person-centered and patient-centered care
Part of Patient Education and Counseling, p. 3-11, 2019
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Telephone nursing in Sweden: A narrative literature review
Part of Nursing and Health Sciences, p. 278-286, 2017
Chapters in book
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Part of Samproduktionens retorik och praktik inom området hälsa och välfärd, p. 83-93, Studentlitteratur AB, 2016
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Från 1477 till 1177: Sjukvårdsrådgivning per telefon
Part of Annales Academiae Regiae Scientiarum Upsaliensis 40, p. 121-130, Uppsala universitet, 2015
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Part of Vetenskaplig teori och metod, p. 389-405, Studentlitteratur, 2012
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Det ansiktslösa mötets etik: Sjuksköterskors erfarenheter av etiska dilemman vid telefonrådgivning.
Part of Telefonrådgivning i hälso- och sjukvård, p. 91-105, Studentlitteratur, 2008