Klas Palm
Researcher at Department of Civil and Industrial Engineering; Industrial Engineering and Management
- Telephone:
- +46 18 471 73 11
- Mobile phone:
- +46 72 999 92 34
- E-mail:
- klas.palm@uu.se
- Visiting address:
- Ångströmlaboratoriet, Regementsvägen 10
- Postal address:
- Box 524
751 20 Uppsala
Affiliated Researcher at Uppsala University Future Institutes (UUniFI); Uppsala University Conflicting Objectives Research Nexus (UUniCORN)
- Mobile phone:
- +46 72 999 92 34
- E-mail:
- klas.palm@uu.se
- Visiting address:
- Segerstedthuset, Dag Hammarskjölds v 7
751 05 Uppsala - Postal address:
- Box 256
751 05 Uppsala
- Academic merits:
- docent
- ORCID:
- 0000-0002-7409-8966
Short presentation
I am an Associate Professor in Engineering Physics with a specialization in Industrial Engineering. My research focuses on systems thinking and collaboration processes for sustainable development. I work with innovation management, design thinking, systems theory, and change management. I lead the research group "SPARK – Societal Partnerships for Action, Research & Knowledge", as well as the research program Socio-Technical Goal Conflicts within the UUniCORN research initiative.
Keywords
- innovation
- organisational ambidexterity
- sustainable development
- design thinking
- implementation research
- transformation management
- systems theory
- socio technological systems
Biography
My research focus is on exploring innovation space in service organizations. I am involved in several Formas and Vinnova-funded research projects within public administrations. My background is as an organizational and communication consultant, and I have worked with global sustainability issues for over 20 years. I have a foundational education in Social Psychology from Uppsala University.
Research
My research focuses on increasing knowledge about how we can drive co-create new solutions. Many of the research projects I lead have the overarching goal of contributing to sustainable societies and are clearly linked to the fulfillment of one or more of the 17 Sustainable Development Goals within Agenda 2030.
Media
Here are some examples of my media contributions about innovation snd societal development. (In Swedish.)
Innovationsledning inom omsorg, hälso och sjukvård
En liten praktisk HANDBOK om sex verktyg i förändringsverktygslådan.
https://drive.google.com/file/d/1LZ30eqmVOA0W_WEZoublGdtz2Pei0kwT/view?usp=sharing
Förbättra vs. Innovera
Ett KAPITEL i forskningsantologin; Innovation och Stadsutveckling. Kapitlet handlar om skillnaden mellan att arbeta med föräbättringsarbete och innovation.
https://drive.google.com/file/d/1VvxyKvWMLpeyblELBX7N9bnjSGYP3qxR/view?usp=sharing
Om Innovationsledning i kommun och region
En FILM där jag beskriver underlättande faktorer för innovationsledning.
https://www.youtube.com/watch?v=RYKe6LlJyzQ&t=2s&pp=ygUJa2xhcyBwYWxt
Heja Innovation!
En HEMSIDA om Innovation i offentlig förvaltning.
https://hejainnovation.se/om-heja/
Forskning och Innovation, samverkanspodden
En PODD om att digitalisering och samverkan går hand i hand.
https://samverkanspodden.podbean.com/e/digitalisering-och-samverkan-gar-hand-i-hand/
En film om juste energiomställning.

Publications
Recent publications
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Part of BMC Primary Care, 2026
- DOI for Why aggregated data falls short: an exploratory survey study on barriers and facilitators in implementing the stepped care model for mental health in primary care
- Download full text (pdf) of Why aggregated data falls short: an exploratory survey study on barriers and facilitators in implementing the stepped care model for mental health in primary care
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Så fick vi IoT- lösningarna att flyga: en handledning i att implementera IoT inom vård och omsorg
IoT Sverige, 2026
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The social perspectives of energy communities in EU policy and research: a scoping review
Part of Local Environment, p. 1550-1565, 2025
- DOI for The social perspectives of energy communities in EU policy and research: a scoping review
- Download full text (pdf) of The social perspectives of energy communities in EU policy and research: a scoping review
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National eHealth strategies: a comparative study of nine OECD health systems
Part of BMC Health Services Research, 2025
- DOI for National eHealth strategies: a comparative study of nine OECD health systems
- Download full text (pdf) of National eHealth strategies: a comparative study of nine OECD health systems
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Part of JMIR Human Factors, 2025
All publications
Articles in journal
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Part of BMC Primary Care, 2026
- DOI for Why aggregated data falls short: an exploratory survey study on barriers and facilitators in implementing the stepped care model for mental health in primary care
- Download full text (pdf) of Why aggregated data falls short: an exploratory survey study on barriers and facilitators in implementing the stepped care model for mental health in primary care
-
National eHealth strategies: a comparative study of nine OECD health systems
Part of BMC Health Services Research, 2025
- DOI for National eHealth strategies: a comparative study of nine OECD health systems
- Download full text (pdf) of National eHealth strategies: a comparative study of nine OECD health systems
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Part of JMIR Human Factors, 2025
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Sociotechnical analysis of factors influencing IoT adoption in healthcare: A systematic review
Part of Technology in society, 2024
- DOI for Sociotechnical analysis of factors influencing IoT adoption in healthcare: A systematic review
- Download full text (pdf) of Sociotechnical analysis of factors influencing IoT adoption in healthcare: A systematic review
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Exploring opportunities for sustainable housing: The case of East Africa
Part of Systemic Practice and Action Research, p. 1205-1240, 2024
- DOI for Exploring opportunities for sustainable housing: The case of East Africa
- Download full text (pdf) of Exploring opportunities for sustainable housing: The case of East Africa
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Exploring systemic design practices in publicsector innovation
Part of Policy Design and Practice, p. 361-375, 2024
- DOI for Exploring systemic design practices in publicsector innovation
- Download full text (pdf) of Exploring systemic design practices in publicsector innovation
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Open spaces for co-creation: a community-based approach to tourism product diversification
Part of Scandinavian Journal of Hospitality and Tourism, p. 94-113, 2023
- DOI for Open spaces for co-creation: a community-based approach to tourism product diversification
- Download full text (pdf) of Open spaces for co-creation: a community-based approach to tourism product diversification
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Part of JMIR Research Protocols, 2023
- DOI for Identifying and Addressing Barriers and Facilitators for the Implementation of Internet of Things in Distributed Care: Protocol for a Case Study
- Download full text (pdf) of Identifying and Addressing Barriers and Facilitators for the Implementation of Internet of Things in Distributed Care: Protocol for a Case Study
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Part of International Journal of Health Policy and Management, p. 2261-2271, 2022
- DOI for What Managers Find Important for Implementation of Innovations in the Healthcare Sector: Practice Through Six Management Perspectives
- Download full text (pdf) of What Managers Find Important for Implementation of Innovations in the Healthcare Sector: Practice Through Six Management Perspectives
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On the road to Agenda 2030 together in a complex alliance of Swedish public authorities
Part of Environment, Development and Sustainability, p. 9564-9580, 2021
- DOI for On the road to Agenda 2030 together in a complex alliance of Swedish public authorities
- Download full text (pdf) of On the road to Agenda 2030 together in a complex alliance of Swedish public authorities
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Ökad innovationsförmåga genom nya samarbetsstrukturer
Part of Socialmedicinsk Tidskrift, p. 609-616, 2020
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Capacity development for innovation in the public sector
Part of International Journal of Quality and Service Sciences, p. 265-280, 2020
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Exploring enablers of innovative quality development in public administration
Part of International Journal of Quality and Service Sciences, p. 203-217, 2017
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Key enabling factors for organizational ambidexterity in the public sector
Part of International Journal of Quality and Service Sciences, p. 2-20, 2017
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The challenge of integrating innovation and quality management practice
Part of Total Quality Management and Business Excellence, p. 34-47, 2016
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Part of International Journal of Quality and Service Sciences, p. 34-49, 2015
Articles, review/survey
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The social perspectives of energy communities in EU policy and research: a scoping review
Part of Local Environment, p. 1550-1565, 2025
- DOI for The social perspectives of energy communities in EU policy and research: a scoping review
- Download full text (pdf) of The social perspectives of energy communities in EU policy and research: a scoping review
Books
Chapters in book
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Part of INNOVATION OCH STADSUTVECKLING, p. 53-64, RISE, 2019
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Part of Tillväxt kräver planering, p. 37-48, Boverket, Publikationsservice, 2015
Comprehensive doctoral thesis
Comprehensive licentiate thesis
Conference papers
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Is ‘the social’ forgotten?: Aspirations and understandings of Energy Communities
Part of eceee 2022 Summer Study proceedings, p. 613-622, 2022
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2019
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Att leda verksamhetsutveckling
2018
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2018
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2018
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90 minuter för en flexiblare, innovativare och roligare arbetsplats
2018
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Innovation i vardagen - hur gör man?
2018
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Design thinking for the implementation of innovations in the healthcare sector
Part of DESIGN THINKING FOR THE IMPLEMENTATION OF INNOVATIONS IN THE HEALTHCARE SECTOR, 2018
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Innovationsledning: Så stödjer vi experimenterande projekt.
2017
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Kompetensutveckling för innovationskraft
2017
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Innovation i vardagen - min roll som chef
2017
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2017
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Kvalitet och Innovation, vänner eller fiender?
2017
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2017
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Internationell utblick - vad kan vi lära av städer runt om i världen?
2017
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2017
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Kompetensutveckling för innovationskraft
2017
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Innovation och design thinking
2017
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Erfarenhetsutbyte inom offentlig sektor
2017
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Kvalitet och innovation, vänner eller fiender?
2017
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2017
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2016
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Innovation och regional utveckling
2016
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Innovation i kommunförvaltning
2016
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Innovativ utveckling inom civilsamhället
Part of Innovation management, 2016
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2016
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2016
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2016
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2016
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2016
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Part of Är du redo?, 2016
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Innovation i offentlig förvaltning
2016
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Det är riskfyllt att inte ta risk
2015
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2014
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Part of Electronic Proceedings of the 15th QMOD Conference, 2012