Klas Palm
Researcher at Department of Civil and Industrial Engineering; Industrial Engineering and Management
- Telephone:
- +46 18 471 73 11
- Mobile phone:
- +46 72 999 92 34
- E-mail:
- klas.palm@uu.se
- Visiting address:
- Ångströmlaboratoriet, Lägerhyddsvägen 1
752 37 Uppsala - Postal address:
- Box 169
751 04 Uppsala
Researcher at Uppsala University Conflicting Objectives Research Nexus (UUniCORN)
- Mobile phone:
- +46 72 999 92 34
- E-mail:
- klas.palm@uu.se
- Visiting address:
- MTC-huset, Dag Hammarskjölds väg 14B, 1 tr
752 37 Uppsala - Postal address:
- Akademiska sjukhuset
751 85 Uppsala
- Academic merits:
- docent
- ORCID:
- 0000-0002-7409-8966
Short presentation
I am an Associate Professor in Engineering Physics with a specialization in Industrial Engineering. My research focuses on systems thinking and collaboration processes for innovative societal transformation. I work with innovation management, design thinking, systems theory, and change management. I lead the research group LEAPFROG – Innovation Management for Societal Transition, as well as the research program Socio-Technical Goal Conflicts within the UUniCORN research initiative.
Keywords
- innovation
- organisational ambidexterity
- sustainable development
- design thinking
- implementation research
- transformation management
- systems theory
- socio technological systems
Biography
My research focus is on exploring innovation space in service organizations. I am involved in several Formas and Vinnova-funded research projects within public administrations. My background is as an organizational and communication consultant, and I have worked with global sustainability issues for over 20 years. I have a foundational education in Social Psychology from Uppsala University.
Research
My research focuses on increasing knowledge about how we can drive innovative processes and implement new solutions within service organizations. Many of the research projects I lead have the overarching goal of contributing to sustainable societies and are clearly linked to the fulfillment of one or more of the 17 Sustainable Development Goals within Agenda 2030.
Media
Are you curious about innovation management in the public sector? Click on one of the links below (in Swedish).

Publications
Recent publications
National eHealth strategies: a comparative study of nine OECD health systems
Part of BMC Health Services Research, 2025
- DOI for National eHealth strategies: a comparative study of nine OECD health systems
- Download full text (pdf) of National eHealth strategies: a comparative study of nine OECD health systems
Exploring opportunities for sustainable housing: The case of East Africa
Part of Systemic Practice and Action Research, p. 1205-1240, 2024
- DOI for Exploring opportunities for sustainable housing: The case of East Africa
- Download full text (pdf) of Exploring opportunities for sustainable housing: The case of East Africa
Exploring systemic design practices in publicsector innovation
Part of Policy Design and Practice, p. 361-375, 2024
- DOI for Exploring systemic design practices in publicsector innovation
- Download full text (pdf) of Exploring systemic design practices in publicsector innovation
Sociotechnical analysis of factors influencing IoT adoption in healthcare: A systematic review
Part of Technology in society, 2024
- DOI for Sociotechnical analysis of factors influencing IoT adoption in healthcare: A systematic review
- Download full text (pdf) of Sociotechnical analysis of factors influencing IoT adoption in healthcare: A systematic review
Open spaces for co-creation: a community-based approach to tourism product diversification
Part of Scandinavian Journal of Hospitality and Tourism, p. 94-113, 2023
- DOI for Open spaces for co-creation: a community-based approach to tourism product diversification
- Download full text (pdf) of Open spaces for co-creation: a community-based approach to tourism product diversification
All publications
Articles in journal
National eHealth strategies: a comparative study of nine OECD health systems
Part of BMC Health Services Research, 2025
- DOI for National eHealth strategies: a comparative study of nine OECD health systems
- Download full text (pdf) of National eHealth strategies: a comparative study of nine OECD health systems
Exploring opportunities for sustainable housing: The case of East Africa
Part of Systemic Practice and Action Research, p. 1205-1240, 2024
- DOI for Exploring opportunities for sustainable housing: The case of East Africa
- Download full text (pdf) of Exploring opportunities for sustainable housing: The case of East Africa
Exploring systemic design practices in publicsector innovation
Part of Policy Design and Practice, p. 361-375, 2024
- DOI for Exploring systemic design practices in publicsector innovation
- Download full text (pdf) of Exploring systemic design practices in publicsector innovation
Open spaces for co-creation: a community-based approach to tourism product diversification
Part of Scandinavian Journal of Hospitality and Tourism, p. 94-113, 2023
- DOI for Open spaces for co-creation: a community-based approach to tourism product diversification
- Download full text (pdf) of Open spaces for co-creation: a community-based approach to tourism product diversification
Part of JMIR Research Protocols, 2023
- DOI for Identifying and Addressing Barriers and Facilitators for the Implementation of Internet of Things in Distributed Care: Protocol for a Case Study
- Download full text (pdf) of Identifying and Addressing Barriers and Facilitators for the Implementation of Internet of Things in Distributed Care: Protocol for a Case Study
Part of International Journal of Health Policy and Management, p. 2261-2271, 2022
- DOI for What Managers Find Important for Implementation of Innovations in the Healthcare Sector: Practice Through Six Management Perspectives
- Download full text (pdf) of What Managers Find Important for Implementation of Innovations in the Healthcare Sector: Practice Through Six Management Perspectives
On the road to Agenda 2030 together in a complex alliance of Swedish public authorities
Part of Environment, Development and Sustainability, p. 9564-9580, 2021
- DOI for On the road to Agenda 2030 together in a complex alliance of Swedish public authorities
- Download full text (pdf) of On the road to Agenda 2030 together in a complex alliance of Swedish public authorities
Ökad innovationsförmåga genom nya samarbetsstrukturer
Part of Socialmedicinsk Tidskrift, p. 609-616, 2020
Capacity development for innovation in the public sector
Part of International Journal of Quality and Service Sciences, 2020
Exploring enablers of innovative quality development in public administration
Part of International Journal of Quality and Service Sciences, p. 203-217, 2017
Key enabling factors for organizational ambidexterity in the public sector
Part of International Journal of Quality and Service Sciences, p. 2-20, 2017
The challenge of integrating innovation and quality management practice
Part of Total Quality Management and Business Excellence, p. 34-47, 2016
Part of International Journal of Quality and Service Sciences, p. 34-49, 2015
Articles, review/survey
Sociotechnical analysis of factors influencing IoT adoption in healthcare: A systematic review
Part of Technology in society, 2024
- DOI for Sociotechnical analysis of factors influencing IoT adoption in healthcare: A systematic review
- Download full text (pdf) of Sociotechnical analysis of factors influencing IoT adoption in healthcare: A systematic review
Chapters in book
Part of INNOVATION OCH STADSUTVECKLING, p. 53-64, RISE, 2019
Part of Tillväxt kräver planering, p. 37-48, Boverket, Publikationsservice, 2015
Comprehensive doctoral thesis
Comprehensive licentiate thesis
Conference papers
Is ‘the social’ forgotten?: Aspirations and understandings of Energy Communities
Part of eceee 2022 Summer Study proceedings, p. 613-622, 2022
2019
Att leda verksamhetsutveckling
2018
2018
2018
90 minuter för en flexiblare, innovativare och roligare arbetsplats
2018
Innovation i vardagen - hur gör man?
2018
Design thinking for the implementation of innovations in the healthcare sector
Part of DESIGN THINKING FOR THE IMPLEMENTATION OF INNOVATIONS IN THE HEALTHCARE SECTOR, 2018
Innovationsledning: Så stödjer vi experimenterande projekt.
2017
Kompetensutveckling för innovationskraft
2017
Innovation i vardagen - min roll som chef
2017
2017
Erfarenhetsutbyte inom offentlig sektor
2017
Innovation och design thinking
2017
Kvalitet och Innovation, vänner eller fiender?
2017
2017
Internationell utblick - vad kan vi lära av städer runt om i världen?
2017
Kompetensutveckling för innovationskraft
2017
2017
Kvalitet och innovation, vänner eller fiender?
2017
2017
2016
Innovation och regional utveckling
2016
Innovation i kommunförvaltning
2016
Innovativ utveckling inom civilsamhället
Part of Innovation management, 2016
2016
2016
2016
2016
Part of Är du redo?, 2016
2016
Innovation i offentlig förvaltning
2016
Det är riskfyllt att inte ta risk
2015
2014
Part of Electronic Proceedings of the 15th QMOD Conference, 2012