The AI Value node

The AI Value node focuses on answering the core question of how the use of AI technologies may give rise to value creation. This question is motivated by the empirical observations that similar applications of AI technologies are utilized by different organisations – business and governmental – and yet give rise to radically different value creations.

In some authorities, organisations and firms, the use of AI technologies generates significant value in terms of increased efficiency and quality, while in others the use of AI may produce negative effects such as operational disruptions and customer complaints. Studies conducted within the AI Value node seeks therefore to unearth the factors that condition value creation arising from the uses of AI technologies.

To this end, we conduct currently two research projects:

• Human AI Communication
• Value Creation from Machine Learning

Funding provided by the Swedish National Research School for Management and Information Technologies, the Uppsala University AI4Research initiative and the Department of Informatics and Media at Uppsala University.