Apply for reimbursement - expenses, daily allowance or travel

Guide for how to complete your travel claim or expenses in Primula web.

Primula web: Fill in your information for each tab; all compulsory fields are marked *. If you request reimbursement for expenses, you must attach your digital receipt/scanned copy of the paper receipts. Submit the case electronically in Primula Web.

Deadline/payment: If the case has arrived before the 5th of the current month, as well as has been A/C coded and attested your reimbursement will be paid out with your next salary.

Nothing should be sent by post.

Step 1 - Log in

Step 2 - Select header

Select header 05. Travel/expenses/benefits in the left hand menu.

Step 3 - Choose employment

Select employment to register case on.

Should the travel claim be charged to another department/equivalent or if your employment has a shared accounting between several dept /equivalent you should use the employment employment 99 Reimbursement Other unit to report your travel claim/expense, if not you should select your regular employment.

Report expenses to be charged to another department

Step 4 - Choose form

It is important that you select the correct form, depending on whether you apply for subsistence allowance or only expenses:

Travel Domestic or Travel International: When you claim subsistence allowance and any expenses/car allowance.
Expenses Only/Car allowance: When you only claim expenses and/or car allowance (i.e. no subsistence allowance). This applies for both domestic and international expenses. If you have several expenses or car allowance claims, report them using the same case.

Select the form and then click on Create new case.

Step 5 - Fill in form

Click on the tabs in the case and state all the mandatory data that are marked with a * in the claim. More information is available in the tabs.

Step 6 - Attach documents

Drag files directly to the case as shown in the image below to attach scanned/photographed receipts and other documents that prove your expenses and the trip, or select browse.

There is also an attach icon that looks like a paper clip in the left-hand column.

You also need to attach an electronic documentation proving the purpose of your trip (for example, meeting invitation, or an agenda) before you submit your case for review and approval.