Error reporting

Fault reports concerning the building and its fixed installations, such as:

• electrical systems
• lifts
• water supply
• blinds
• clocks in Buildings 9 and 10
• doors, including entrance doors (however, card readers and electronic locks on internal doors should be reported to the Keys and Access Cards Service)
• ventilation systems, including heating and cooling
• LED lighting, for example in offices
• drainage and sewage systems
• fittings and fixtures in bathrooms, changing rooms and toilets
• fixed kitchen equipment in student and staff kitchens
• blackout blinds
• emergency lighting
• stairwell lighting
• fire alarm systems
• fire extinguishers
• external areas, such as snow clearance, gritting and outdoor lighting

should be reported to Akademiska Hus via their online fault reporting service.

Urgent faults identified outside normal office hours that pose a risk of injury to persons or damage to property should be reported to the Akademiska Hus emergency service on 010-557 24 00.

Fault reports concerning items that are not part of the building or its fixed installations, such as:

• furniture
• signs and signage
• information displays
• clocks in Buildings 1–8
• fluorescent tubes
• artwork
• plants
• curtains

should be sent to vaktmasteri-angstrom@uu.se.

If the fault poses a risk of injury to persons or damage to property, please report it directly during office hours to the Facilities Services Supervisor, Nazariy Souchelnytskyi, on 018-471 5892.

Error reports that apply to everything regarding locks, card readers and access control systems are reported to Keys and Access Cards Service.

Error reports concerning anything about audio, video and e-meetings are reported to the AV support.

Error reports concerning computers and internet are sent to itsupport@uu.se.

Error reporting concerning cleaning are sent to lokalvard-angstrom@uu.se.

Urgent cases are reported to the Senior custodial technician at Ångström laboratory on 070 425 07 30.