Usability and E-services
15 credits
Reading list, Master's level, 2IS020
A revised version of the reading list is available.
Main group 1
- Bias, Randolph G.; Mayhew, Deborah J., Cost-justifying usability: an update for an Internet age, 2. ed., Amsterdam, Morgan Kaufmann, 2005Compulsory
- Poynter, Ray, The handbook of online and social media research: tools and techniques for market researchers, Chichester, West Sussex, U.K., Wiley, 2010Compulsory
- Rubin, Jeffrey, Handbook of usability testing: how to plan, design, and conduct effective tests, 2. ed., Indianapolis, IN, Wiley Pub., cop. 2008Compulsory
* Compulsory