Changes to the IT Support Drop-in Schedule
University staff are relying increasingly on e-support (email, phone, and the Support Portal) to receive help with IT. Therefore, University IT Services sees a need to staff up e-support.
This means that IT support drop-in at university campus areas will have to be consolidated to fewer locations. No changes will be made on the Gotland campus.
Drop-in Locations
From October 14 on, all university staff can receive IT support via drop-in at one of these service points:
- BMC
- EBC
- Ekonomikum
- Engelska parken
- Campus Gotland
- Rudbecklaboratoriet
- Segerstedthuset
- Ångströmlaboratoriet
Drop-in at other campus areas will be closed from October 14, 2024.
Here you can find the drop-in locations with links to Mazemap
Several service points with drop-in support are located in reception areas and accessible to staff from all over the university. This includes service points at Engelska parken, BMC, and the Segerstedt building.
You can still get on-site help at your campus by booking an appointment with a technician. Contact itsupport@uu.se to agree to a time that suits you.
The most efficient way to get IT support is still through e-support (email, phone, the Support Portal). It Support is manned weekdays between 08:00 to 16:30.
Adjusted Opening Hours
From October 14, 2024, opening hours for drop-in are adjusted according to the schedule below:
BMC
Mondays: 9 – 11 am. and 2 – 4 pm.
Tuesdays: 9 – 11 am. and 2 – 4 pm.
Wednesdays Closed
Thursdays: 9 – 11 am. and 2 – 4 pm.
Fridays: 9 – 11 am. and 2 – 4 pm.
EBC
Mondays: 9 – 11 am.
Thursdays: 2 – 4 pm.
Ekonomikum
Tuesdays: 2 – 4 pm.
Fridays: 9 – 11 am.
Engelska parken
Mondays: 9 – 11 am. and 2 – 4 pm.
Tuesdays: 9 – 11 am. and 2 – 4 pm.
Wednesdays Closed
Thursdays: 9 – 11 am. and 2 – 4 pm.
Fridays: 9 – 11 am. and 2 – 4 pm.
Campus Gotland
Mondays – Fridays 1:30 - 2:30 pm.
Rudbecklaboratoriet
Mondays 2 – 4 pm.
Tuesdays 9 – 11 am.
Segerstedthuset
Monday 2 – 4 pm.
Thursday 9 – 11 am.
Ångströmlaboratoriet
Monday 9 – 11 am.
Thursday 2 – 4 pm.