IT Support
System status
IT support for employees at UU
Email: itsupport@uu.se
Telephone: 018-471 44 00 (weekdays 08.00 am. – 4.30 pm.)
Support Service – register and follow your support requests (login required for case management)
Opening hours drop in at service points
PLEASE NOTE that all drop-in sites will be closed on May 13.
IT support for employees at Akademiska sjukhuset
Email: it-support@regionuppsala.se
Telephone: 018-617 90 90 (weekdays 07.30 am. - 4.45 pm.)
Support | Region Uppsala (login required for case management)
You are welcome to contact us with all questions concerning IT and telephony.
If your case is covered by a contract with UIT, dont forget to state your reference number, for example ÖK-XXXX.
We are currently experiencing delayed delivery times for IT equipment. We are working as quickly as possible to deliver your order.
Tools and guides
Information, guides and links to the digital services and systems offered at Uppsala University.
Drop-in for IT support
IT support on campus will be gathered in fewer locations starting October 14, 2024.
IT incidents
Important procedures for reporting incidents in the event of data breaches.
Joint Case Management
University IT Services (UIT) employ joint case management in order to be able to provide the fastest and most effective IT support possible. When you contact us, you will receive help directly, or we will make sure that your request is taken care of by the right function within the division. We strive for the shortest processing time possible, but as some requests are more complex they may take a little longer to resolve. If this is the case, we will make sure that you are kept updated on the status of your request.
We are continuously working to develop our service and offer coordinated, efficient and accessible IT support across all of Uppsala University.