Frida Höglund
Senior Lecturer/Associate Professor at Department of Social Work; Faculty
- Telephone:
- +46 73 469 75 79
- Mobile phone:
- +46 73 469 75 79
- E-mail:
- frida.hoglund@uu.se
- Visiting address:
- Gamla torget
Gamla Torget 3
75120 UPPSALA - Postal address:
- Box 624
751 26 UPPSALA
Download contact information for Frida Höglund at Department of Social Work; Faculty
Short presentation
Frida Höglund has a background as a social worker and currently holds a fixed-term appointment as a Senior Lecturer at the Department of Social Work, Uppsala University. She earned her PhD in 2026.
Her research interests concern social interaction and human service organisations. In her PhD project, she used Conversation Analysis (CA) to examine frontline work in digital text-based interaction between clients and practitioners at the social services and the Swedish Social Insurance Agency.

Publications
Selection of publications
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Doing Street-Level Work in Digital Service Encounters: Textual Interaction in the Welfare State
2026
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Jämlikt föräldraskap – föräldrapenningens regelverk och tillämpning
Part of Socialförsäkringar för socionomer, p. 103-124, Studentlitteratur AB, 2025
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Att ge information i skriven interaktion: Personanpassning i den digitala välfärdsstatens frontlinje
Part of Socialvetenskaplig tidskrift, p. 155-174, 2024
- DOI for Att ge information i skriven interaktion: Personanpassning i den digitala välfärdsstatens frontlinje
- Download full text (pdf) of Att ge information i skriven interaktion: Personanpassning i den digitala välfärdsstatens frontlinje
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Part of Journal of Family Studies, p. 759-779, 2024
- DOI for ‘The family administrator’: Women take most responsibility for information-seeking, planning and administration of parental benefit in Sweden
- Download full text (pdf) of ‘The family administrator’: Women take most responsibility for information-seeking, planning and administration of parental benefit in Sweden
-
De-gendering parents: Gender inclusion and standardised language in screen-level bureaucracy
Part of International Journal of Social Welfare, p. 188-201, 2024
- DOI for De-gendering parents: Gender inclusion and standardised language in screen-level bureaucracy
- Download full text (pdf) of De-gendering parents: Gender inclusion and standardised language in screen-level bureaucracy
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Part of Feminism and Psychology, p. 309-327, 2024
- DOI for The practical realization of the feminist welfare state: Equal sharing and gender equality in institutional interaction about parental leave in Sweden
- Download full text (pdf) of The practical realization of the feminist welfare state: Equal sharing and gender equality in institutional interaction about parental leave in Sweden
Recent publications
-
Doing Street-Level Work in Digital Service Encounters: Textual Interaction in the Welfare State
2026
-
Jämlikt föräldraskap – föräldrapenningens regelverk och tillämpning
Part of Socialförsäkringar för socionomer, p. 103-124, Studentlitteratur AB, 2025
-
Att ge information i skriven interaktion: Personanpassning i den digitala välfärdsstatens frontlinje
Part of Socialvetenskaplig tidskrift, p. 155-174, 2024
- DOI for Att ge information i skriven interaktion: Personanpassning i den digitala välfärdsstatens frontlinje
- Download full text (pdf) of Att ge information i skriven interaktion: Personanpassning i den digitala välfärdsstatens frontlinje
-
Information and advice at the textual frontline of the digital welfare state
2024
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Ojämställdhet i administrationen av föräldraledighet: Mammor som ‘familjens administratör’
2024
All publications
Articles in journal
-
Att ge information i skriven interaktion: Personanpassning i den digitala välfärdsstatens frontlinje
Part of Socialvetenskaplig tidskrift, p. 155-174, 2024
- DOI for Att ge information i skriven interaktion: Personanpassning i den digitala välfärdsstatens frontlinje
- Download full text (pdf) of Att ge information i skriven interaktion: Personanpassning i den digitala välfärdsstatens frontlinje
-
Part of Journal of Family Studies, p. 759-779, 2024
- DOI for ‘The family administrator’: Women take most responsibility for information-seeking, planning and administration of parental benefit in Sweden
- Download full text (pdf) of ‘The family administrator’: Women take most responsibility for information-seeking, planning and administration of parental benefit in Sweden
-
De-gendering parents: Gender inclusion and standardised language in screen-level bureaucracy
Part of International Journal of Social Welfare, p. 188-201, 2024
- DOI for De-gendering parents: Gender inclusion and standardised language in screen-level bureaucracy
- Download full text (pdf) of De-gendering parents: Gender inclusion and standardised language in screen-level bureaucracy
-
Part of Feminism and Psychology, p. 309-327, 2024
- DOI for The practical realization of the feminist welfare state: Equal sharing and gender equality in institutional interaction about parental leave in Sweden
- Download full text (pdf) of The practical realization of the feminist welfare state: Equal sharing and gender equality in institutional interaction about parental leave in Sweden
Chapters in book
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Jämlikt föräldraskap – föräldrapenningens regelverk och tillämpning
Part of Socialförsäkringar för socionomer, p. 103-124, Studentlitteratur AB, 2025
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Ett inkluderande språk: Kön och sexualitet i svar på klienters e-postfrågor
Part of Samtal i socialt arbete, p. 83-96, Gleerups Utbildning AB, 2022
Conference papers
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Information and advice at the textual frontline of the digital welfare state
2024
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Ojämställdhet i administrationen av föräldraledighet: Mammor som ‘familjens administratör’
2024
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Part of 11:e nordiska konferensen om Språk, kön och identitet, Uppsala, 12-13 oktober, 2023, 2023
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Kön, inkludering och standardiserat språk i digital interaktion om föräldraledighet
Part of 11:e nordiska konferensen om Språk, kön och identitet, Uppsala, 12-13 oktober, 2023, 2023
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Part of 3rd Conversation Analysis and Social Work (CASW) Conference, online, June 1, 2023, 2023
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Gender and policy-in-action in social insurance encounters
Part of 4th Street-Level Bureaucracy Conference, Copenhagen, June 14-16, 2022., 2022
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Part of The 4th Street-Level Bureaucracy Conference, Copenhagen, June 14-16, 2022., 2022
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Planning for an uncertain future: Advice giving in digital welfare encounters
Part of Sociologidagarna, Uppsala, March 16-18, 2022., 2022
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2021
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Part of 2nd Conversation Analysis and Social Work Conference (CASW), Online, December 14, 2021., 2021
Monograph doctoral thesis
Other
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Bokrecension av antologin "Analysing digital interaction"
Part of Socialvetenskaplig tidskrift, p. 193-197, 2024