New Course Evaluation System – Survey&Report

Why is Survey&Report being introduced?

Course evaluations are an important part of Uppsala University's quality assurance work. They give students an opportunity to reflect on their education while providing valuable feedback for the continuous development of courses and study programmes. According to the Higher Education Ordinance, students must be given the opportunity to share their experiences through a course evaluation, and the results must be compiled and made available to students.

Uppsala University currently uses an internally developed course evaluation system. However, experience from across the University has shown that the current solution is perceived as administratively demanding, technically limited, and lacking several features requested by teachers and course evaluation administrators. There are also areas for improvement from the students' perspective, particularly regarding visibility and feedback.

Against this background, the Steering Group for the e-area Learning and Education commissioned a feasibility study. The study covered both a new system and a review of the course evaluation process. The work was carried out in close collaboration with the University's operations through pilot courses, workshops, reference groups, and exchanges of experience with other higher education institutions using Survey&Report.

The results show that there are good conditions for introducing a more automated and integrated course evaluation process. The pilot courses demonstrate that Survey&Report is perceived as clear, stable, and easy to use, while also helping identify the functionality that needs further development before a wider implementation.

What's new?

Compared with the current process, Survey&Report introduces several improvements:

• Course evaluations can be created automatically from predefined templates.
• Course evaluations open and close automatically according to predefined dates.
• In the automated solution, the person assigned the Course Coordinator role in Studium automatically becomes the owner of the course evaluation. Additional teachers can be granted permission to edit the course evaluation if needed.
• Results from questions with fixed response options are compiled automatically and published immediately after the course evaluation closes.
• Free-text responses are reviewed and summarised before the summary is published in the course report.
• Course evaluation administrators have a consolidated overview of their department's course evaluations in Survey&Report and can manage them when necessary.

Pilot during Autumn 2026

During Autumn 2026, a larger pilot will be conducted in which a number of departments will use Survey&Report and the new course evaluation process in live courses.

The purpose of the pilot is to:

• verify that the system and process work as intended,
• gather feedback from teachers and course evaluation administrators,
• identify areas for improvement before a wider implementation.

The pilot is an important part of the implementation and provides an opportunity to further develop the solution in close collaboration with the University's operations. Feedback and experiences from participating departments will be used to improve both the system and the course evaluation process.

Pilots 2026

What happens after the pilot?

Once the pilot has been completed, feedback and experiences from the participating departments will be compiled and evaluated. The results will form the basis for the continued development of the solution and planning for a broader implementation across Uppsala University.

The pilot primarily focuses on testing the automated creation of course evaluations in the new system. The next step is to further develop the course report to provide better support for teachers in analysing results and communicating feedback to students. In the longer term, the ambition is for the course report to automatically retrieve relevant data, include AI-supported summaries of free-text responses following teacher review, and provide enhanced opportunities for analysis and follow-up at course, programme, and departmental level. This continued development is dependent on future funding and prioritisation.

The overall goal is to establish a sustainable long-term system and a modern course evaluation process that provides better support for teachers, course evaluation administrators, and the University's quality assurance work.