Network and VPN

Here you will find information about the wireless and wired network at Uppsala University. You will also find information about VPN that you can use when you are working remotely and need to have access to the university's resources.

Eduroam – wireless network

For students and employees at Uppsala University, as well as researchers and visitors from other universities and higher education institutions who use eduroam.

Note

Every other month, updates are made to eduroam to renew its certificates. This means you will be asked to “trust” the network when you connect. To avoid this, you are recommended to install eduroam on your device (computer/phone/tablet) using the guides below.

Massor av trådar i olika färger som korsar varandra.

Eduroam (education roaming) is a worldwide service developed for the international research and education community. More information about Eduroam is available here:

Eduroam outside Uppsala University

Students, researchers and staff from Uppsala University can use this wireless connection when visiting other universities, where eduroam is accessible. See which universities and colleges support eduroam.

Eduroams logga.

Uppsala University has a wireless Wi-Fi network for guests which will give them Internet access for 24 hours. UU-Guest is available on campus. Not available at Akademiska sjukhuset.

Guests need a mobile phone to which we can send, by text message, username and password.
Guests connect to the network and a self-service page will show automatically.
After 24 hours, the guest can require a new account the same way.

Uppsala University provides a wired network for employees, student organizations and the computer labs on campus. It is each campus/ department /student organization that is responsible for the network connection and computers connected to this network.

Network error reporting should be made to itsupport@uu.se. Error reporting for network sockets in the university facilities should be made to the respective campus management.

For employees at Uppsala University who need to work remotely or have access to university resources during mission. To get access to the VPN, you need to be Employee or Other active Personnel, Maxi (level of IT charge).

Students do not have the opportunity to use the service.

PLEASE NOTE: Most of the University's IT systems are accessible to use remotely without a VPN connection. However, some systems require a VPN connection for access outside the university premises. The most common systems are listed below. If you are not sure if you can access a digital service from home, try it first without using a VPN connection (to avoid overloading the VPN system).

Systems that require VPN for working at home:

VPN for administrative systems

If you need the VPN service for the university’s administrative systems, your head of department (or equivalent) must be logged in to the staff portal and submit the request via the linked page.