Change your password
There are several ways to change the password on your user account.
Handle your account
Log in to uu.se/konto and follow the instructions to update your password with any of the services below.
BankID
BankID is a common way to verify your identity in digital environments. With BankID you avoid having to create accounts and passwords with different actors, instead you can use the same secure solution everywhere. It's just like using your ID-card – but digitally.
Uppsala University employs the BankID-function "QR code." Point your camera at the QR code to scan it and then follow the instructions in your BankID app. If you are using your smartphone to access a system or site and need to open your BankID app on the same device, you can follow the link under the QR code to to identify yourself.
You use the BankID app to identify yourself. Either via a security code or with face recognition or fingerprints depending on your smartphone.
It is possible to have BankID installed on several devices, which may be convenient if you lose or break one of your device and need to deactivate BankID on that device using another device.
Freja Extended
You can use the app Freja eID to verify your identity. Please note that there are different versions of Freja eID available for ID verification in the app. If you do not have a Swedish personal identity number, you should use Freja Verified with ID Document (Freja Extended).
Once you have downloaded the app to your mobile phone, you must create and verify an account. The identity verification is then done by uploading your passport in the app. In the app, you will find information about which countries are connected to the app. Once you have authenticated yourself with the Freja eID app you can activate your student account at Uppsala University.
More information about verifying your identity with Freja Extended
eduID.se
The eduID service offers an easy, fast and safe way for students to verify their identity. eduID.se used for admission to higher education and reduce the number of logins a student needs to keep track of during their studies.
Note that you must have a confirmed user of eduID.se to log in and change your password A. To activate the account online requires that you have a mobile subscription that is registered on your Social Security (="personnummer") .
On eduID.se you can confirm your account by entering your personal identification number and then confirm it by any of the various methods available. As soon as you have a confirmed account, you can use this to set a new password A. Go to eduID.se.
UniversityAdmissions.se
If you have an account on UniversityAdmissions.se you can select this option. Normally, students have such an account. Once you are logged in, you can set a new password A.
Go to UniversityAdmissions.se.
Onetime passcode
If you have forgotten password A and are in Uppsala, you can use a onetime passcode. Read more about the onetime passcode below.
Joint Web login
If you have two accounts at Uppsala University (one as student and one as employee) and rememer tyour passwords for one of them, you can log in via Joint Web Login to that account, and set a new password A for the other account. Go to Joint Web login.
Onetime passcode to enter new password A
If you forget password A, you can use a onetime passcode to log in and change your password. After that, you can change your password on the "Your user profile" page.
Here are locations where you can receive a onetime passcode:
- The reception at Uppsala Biomedical Centre (BMC), Husargatan 3 room B7:126b in Uppsala
- The reception at Blåsenhus, von Kraemers allé; 1A in Uppsala
- The reception at Campus Gotland; Cramérgatan 3 in Visby
- The reception at Ekonomikum; Kyrkogårdsgatan 10 entrance 10B in Uppsala
- The reception at Engelska parken, Thunbergsvägen 3H in Uppsala
- The reception at Gamla torget, Östra Ågatan in Uppsala
- The reception at Geo Centre, Villavägen 16 in Uppsala
- The reception at Rudbeck Laboratory, Dag Hammarskjölds väg 20 in Uppsala
- The reception at Ångströmslaboratoriet, Lägerhyddsvägen 1 in Uppsala
- Servicecenter, The Segerstedt Building, Dag Hammarskjölds väg 7 in Uppsala
- Sysadmin on duty at Department of Information Technology, Lägerhyddsvägen 2 building 4 (Polacksbacken) in Uppsala
You have to show identification documents to get a onetime passcode. For example:
- Passport
- National identity card issued within EU, EEA or Switzerland
- Driving license isued from 2013 (or later) within EU, EEA or Switzerland
- Swedish driving license
- Swedish Tax Agency identity card
- SIS-marked identity card issued by a Swedish bank or company
- Swedish national identity card issued by the Swedish police
If you are not close to any of these locations, contact the IT Support to get more information.
Forgot Password B
If you have forgotten your password B so you can change to a new password at: Your user profile in the authorization system.
Good password quality
As a user of the University's information systems, you are responsible for a good password quality and password protection. Read Uppsala University's guidelines for password management pdf, 142 kB..