Step 1: Activate your student account

If you are a new student, you need to activate your student account. You can activate your account a few days after receiving your final admission decision.

The student account gives you access to the student gateway (uu.se/student), the University's network, printing systems and a variety of services that you need for your studies. You will be able to log in to the learning platform Studium and the student records system Ladok.

Students without a Swedish personal identity number

If you do not have a Swedish personal identity number, you can use one of the options below to activate your account.

You can use the app Freja eID to verify your identity. Please note that there are different versions of Freja eID available for ID verification in the app. If you do not have a Swedish personal identity number, you should use Freja Verified with ID Document (Freja Extended).

Once you have downloaded the app to your mobile phone, you must create and verify an account. The identity verification is then done by uploading your passport in the app. In the app, you will find information about which countries are connected to the app. Once you have authenticated yourself with the Freja eID app you can activate your student account at Uppsala University.

Watch an instructional video

More information about verifying your identity with Freja Extended

Countries supported by Freja Extended

Log in with Freja Extended

If you are currently in Sweden you can pick up a one-time passcode by visiting one of our campuses. You can also do this if you are arriving during the recommended arrival days in Uppsala and Visby.

Bring your passport, or if you are an EU citizen you can bring your national ID card. You will be given temporary login details and must activate your account online within a couple of hours.

Log in with a one-time passcode

If you cannot to retrieve the one-time passcode in Uppsala or Visby, you can receive the code by post to your home address.

Email the university's IT support to request an identity verification to activate your student account. The email needs to include the following documents:

  1. A copy of your valid identity document (e.g. passport or an EU national ID card)
  2. A copy of a utility bill addressed to you, for example, a phone bill, rent or similar that can confirm your home address. The bill cannot be older than six months.

When IT Support has verified your identity they will send your one-time passcode and instructions for activating your student account to your home address. You will receive an email informing you when your one-time passcode is on the way.

If you have any questions, please contact IT Support for assistance.

Log in with a one-time passcode

Students with a Swedish personal identity number

If you have a Swedish personal identity number, you can activate your student account through one of the options below. If that does not work, you may request a one-time passcode.

BankID is the easiest way to activate an account. It can be used both for account activation and for managing existing account.

Log in with BankID

Activate your account using your Freja ID. You need to have upgraded your Freja eID to Freja eID+ to be able to log in.

Log in via Freja eID+

On eduID.se you can confirm your account by entering your Swedish personal identity number and then confirm it by any of the various methods available. As soon as you have a confirmed account at eduID.se you can use this to activate your student account.

Log in via eduID

Students with protected personal data

If you have protected personal data, you cannot activate a student account yourself. Contact the Student Affairs and Academic Registry Division and they will help you activate your account.

Contact

IT support

itsupport@uu.se

018-471 44 00

Telephone hours are weekdays 8:00–16:30

To help you as quickly as possible, we kindly ask you to avoid sending multiple emails about the same issue. If you have submitted a case to us, you can rest assured that it is registered and will be handled as soon as possible. If you need to provide additional information, please reply to the automatic confirmation email you received when your case was registered.

Students with protected personal data

Contact Kristin Ålin or Carina Lindqvist at the Student Affairs and Academic Registry Division:

Kristin Ålin

Carina Lindqvist

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