Step 1: Activate your student account
If you are a new student, you need to activate your student account. You can activate your account a few days after receiving your final admission decision.
The student account gives you access to the student gateway (uu.se/student), the University's network, printing systems and a variety of services that you need for your studies. You will be able to log in to the learning platform Studium and the student records system Ladok.
Students without a Swedish personal identity number
If you do not have a Swedish personal identity number, you will need a one-time passcode before you can activate your student account. There are two options to get a onetime passcode:
Option 1: Pick up a one-time passcode
If you are currently in Sweden you can pick up a one-time passcode by visiting one of our campuses. You can also do this if you are arriving during the recommended arrival days in Uppsala and Visby.
Bring your passport, or if you are an EU citizen you can bring your national ID card. You will be given temporary login details and must activate your account online within a couple of hours.
Option 2: Receive a one-time passcode via the IT support
If you are unable to retrieve the one-time code in Uppsala or Visby, email the university's IT support for assistance to request an identity verification for activating your student account.
The email needs to include a copy of your valid identity document (e.g. passport)
When IT Support have verified your identity they will send you an email with information on how to retrieve the one-time passcode.
If you have any questions, please contact IT Support for assistance.
Students with a Swedish personal identity number
If you have a Swedish personal identity number, you can activate your student account via the options BankID, Freja eID+ or eduID. If that does not work, you may request a one-time passcode.
Option 1: BankID
BankID is the easiest way to activate an account. It can be used both for account activation and for managing existing account.
Option 2: Freja eID+
Activate your account using your Freja ID. You need to have upgraded your Freja eID to Freja eID+ to be able to log in.
Option 3: eduID
On eduID.se you can confirm your account by entering your Swedish personal identity number and then confirm it by any of the various methods available. As soon as you have a confirmed account at eduID.se you can use this to activate your student account.
Students with protected personal data
If you have protected personal data, you cannot activate a student account yourself. Contact the Student Affairs and Academic Registry Division and they will help you activate your account.
Contact
IT support
Telephone hours are weekdays 8:00–16:30
Support during the Christmas holidays:
No telephone support 21 December–6 January.
Support via email: Closed 21 December–1 January and 4–6 January.
Emails received during the closed period will be handled starting on 2 January.
To help you as quickly as possible, we kindly ask you to avoid sending multiple emails about the same issue. If you have submitted a case to us, you can rest assured that it is registered and will be handled as soon as possible from January 2nd. If you need to provide additional information, please reply to the automatic confirmation email you received when your case was registered.
Students with protected personal data
Contact Kristin Ålin or Carina Lindqvist at the Student Affairs and Academic Registry Division:
Step 2: Register for your course
Once your student account is active you must log in to the student register Ladok and register for your course. Note that different courses may have different registration periods and that you are responsible for finding out which period applies to your course or programme.