What to do in a crisis

Acute Emergencies - SOS Alarm

Call 112 when you experience an acute emergency that poses an immediate risk to health, life, or property. The number connects you to the police, the fire department, social emergency services, on-call priest, poison information, air rescue services and mountain rescue services.

Acute psychiatric services

For acute psychiatric help, seek help at the Psychiatric Emergency Clinic in Uppsala. The reception and telephone is 24 hours. 
Telephone: 018-611 25 00
Address: Akademiska sjukhuset, ingång 12.

Uppsala University's Emergency Number

In the event of a serious incident at Uppsala University and/or when in need of a security officer due to difficult situations, call the University's emergency number. 
Telephone: 018 471 25 00 (open 24 hours)
A serious incident can be one of the following:

  • Death
  • Burglary
  • Risk of serious personal injury or damage to the environment or property
  • Threats and/or violence
  • Accidents
  • Fire
  • Other events with the risk of serious impact.

Social Emergency Service

The Social Emergency Service offers help during evenings, nights and weekends when the Social Service Office is closed. Call for acute social problems such as domestic violence, addiction, or when you believe that someone is being mistreated.
Telephone: 018-727 00 00

Sweden's national information number

11313 is Sweden's national number for information in case of serious accident or crises.
Call when you need information, or have information to give, about major accidents or crises such as storms, epidemics, a flood, or any major events in the community.
Telephone: 113 13

1177 – Medical advice number (Sjukvårdsrådgivningen)

Health care advice over the phone twenty-four hours a day, year-round. A nurse will answer your questions, determine the need for further care and recommend which, if any, health care agency you should visit.

Note! If you are calling from a foreign phone number dial +46 771 11 77 00.

Calling 1177 before you visit the ER or any other health institution may spare you a lot of time and worry. The medical advice number also has a website with information in different languages. Visit 1177 here.

Student Counselling

During the semesters students can contact the Student Health Services or the University Church in Uppsala for support. Both offer free and confidential service.

The Student Health Services

Book an emergency appointment with one of our psychologists or counsellors at the Student Health Services if the crisis is related to the university or your studies.
Telephone: 018-471 69 10 Monday-Friday 12:45-14:00.
Address: Övre Slottsgatan 7, 2nd floor, Uppsala

The University Church

The priests and deacons help all students regardless of religious belief.
Telephone: 018-430 37 06
Address: Övre Slottsgatan 7, 1st floor, Uppsala

Crisis information for employees and doctoral students

Crisis information aimed at university employees and doctoral students can be found on the intranet, the Staff Portal


Kvinnofridslinjen (Sweden's national women's helpline)

A national telephone helpline for women subjected to threats, violence, or sexual assault.
Telephone: 020-50 50 50 (open 24 hours)
Kvinnofridslinjen – Sweden’s National Women’s Helpline - web in English

Självmordslinjen (The suicide prevention line)

The suicide prevention line offers free counselling over the phone and is open seven days a week between 06:00-24:00. If you have suicidal thoughts or if you are concerned about a friend you can call or chat anonymously. You can also send in questions via email.
Telephone: 901 01
Självmordslinjen (web in Swedish)

Last modified: 2021-02-24