Student Health Service in Visby
What the Student Health Service can help you with
Our counsellors and health pedagogues can help you with questions connected to life as a student. You can, for example:
- get advice from our counsellors
- get advice from our health pedagogues
- receive shorter individual counselling if your situation affects your studies
- talk about your lifestyle habits.
When you need to turn to other healthcare providers
In some cases, you should turn to other care providers than the Student Health Service. This applies, for example, if:
- you have a physical illness or injuries
- you know that you need to see a doctor to get a prescription or a doctor's certificate
- you want to be assessed for ADHD, autism or dyslexia. Please note that the waiting time for a neuropsychiatric assessment is several years.
- you have more severe or persistent mental health problems, want to be assessed for potential psychotherapy, or want long-term therapy.
In such cases, you should contact a health centre (vårdcentral), or call 1177 (from a foreign phone number dial +46 711 11 77 00).
If you are unsure where to turn for help, you are welcome to book a telephone counselling appointment for advice.
Changed opening hours
Thursday 6 February, Friday 7 February, Thursday 13 February and Friday 14 February the Student Health Service is unmanned. Both Tuesdays it will be possible to book a telephone appointment as usual.
Telephone counselling and booking an appointment
If you want an appointment for individual counselling, you must first book a telephone appointment to be contacted by a counsellor or psychologist. They will ask questions about what is troubling you, make an assessment, give you advice and set up a first appointment if the Student Health Service is best suited to help you. If not, you will be guided to the right place. If you are unsure where to find help, book an appointment and we will help you.
All staff at the Student Health Service are bound by confidentiality, professional secrecy. No information is released without your consent.
You cannot book a first visit by email or by visiting us.
Book a telephone appointment
Every Monday through Thursday before 10:00 we post open telephone counselling appointments for that day in our booking system. Select English by pressing the globe in the upper right corner. If there are no available times, new times will be added the next day according to the information above.
Note: If you book the telephone appointment without BankID you need to confirm your booking by clicking the button "VERIFY" in the email that has been sent to you and select a password. Save the verification email with login details and remember the password you have chosen.
If you have booked telephone appointment, we will call you from a hidden number.
On Mondays, between 13:00–14:00, you can also drop in to our office to make an appointment.
It is possible to get a first counselling appointment within 1–2 weeks.
Cancellation and rebooking
If you are unable to attend an appointment, cancel or change the time by calling our reception. See contact information below.
If you have booked a video session
For video sessions, log in to the Student Health Service booking system at the time of your appointment and join the meeting. The booking system is in Swedish. To log in, click on the button "Logga in".
You log in with your Bank ID or your log in and password. You received your login information via email when you booked the first telephone appointment and chose your password. If you do not have your login details, you can contact the reception.
Doctoral students
If you are a doctoral student at Uppsala University, regardless of funding, you should turn to the occupational health services for support and counselling. They offer some counselling sessions free of charge before the head of department has to be informed. For more information and to book an appointment:
For doctoral students on Uppsala University's staff web
If your problems are not work-related, contact a health centre, where you can get help with physical and mental problems, including contact with a counsellor or psychologist.

At the Student Health Service in Visby, you can meet our welfare officers Johan and Anette.
Contact
The Student Health Service in Visby
Email: studenthealth-cg@uu.se
Visiting address: Cramérgatan 3, the B building on the ground floor, left in the corridor behind the reception desk, opposite the elevators.
The Student Health Service telephone opening hours
Telephone: (+46) 18 471 69 00
Email: studenthealth@uu.se
Opening hours for the reception telephone:
Monday 8:00–16:30
Tuesday 8:00–16:30
Wednesday 12:30–16:30
Thursday 8:00–16:30
Friday 8:00–15:00
Closed for lunch 11:45–12:30
Feedback and complaints
Let us know your thoughts on the Student Health Services in the webform and we will get back to you.