IT support
System status
-
Telephony Service Outage Across the University
In effect from 2026-04-22 17:15 to 2026-04-22 17:35 From 17:15 and for up to 20 minutes thereafter, it will not be possible to make or receive phone calls. Any ongoing calls will be disconnected during this time.
After the service outage has ended, disturbances may occur during the following hours.
Contact IT Support
Welcome to IT Support. The fastest way to get help is to send us an email or give us a call.
Phone hours: weekdays 8:00–16:30
To help us assist you as quickly as possible, please avoid sending multiple emails about the same issue. Once you have submitted a case, it is registered and will be handled as soon as possible.
If you need to provide additional information, please reply to the confirmation email you received when your case was registered.
Service points on campus
At the service points, students can get help from IT Support with Eduroam, Eduprint printing, and multi‑factor authentication (MFA). For all other questions, please contact the IT support.
Service points and opening hours
| Campus area | Venue (Links go to uu.se/map) | Opening hours for unbooked visits (Drop in) |
|---|---|---|
BMC | BMC - A10 - Floor 1 | Monday, tuesday, thursday and friday: 9.00 - 11.00 am Closed on Wednesdays |
EBC | House 7 - Floor 1 (07:01015A) | Monday, tuesday, thursday and friday: 9.00 - 11.00 am Closed on Wednesdays |
Ekonomikum | Corridor A - Floor 2 (A224) | Monday, tuesday, thursday and friday: 14.00 - 16.00 pm Closed on Wednesdays |
English Park Campus | House 3 - Floor K1 (K1012 (across the welcome desk)) | Monday, tuesday, thursday and friday: 9.00 - 11.00 am Closed on Wednesdays |
Gamla torget | (3203) | Monday, tuesday, thursday and friday: 14.00 - 16.00 pm Closed on Wednesdays |
Campus Gotland | House B - Floor 1 (Main Reception) | Monday to Friday |
Rudbeck Laboratory | Floor 2 (6107) | Monday, tuesday, thursday and friday: 9.00 - 11.00 am Closed on Wednesdays |
| Service Center on floor 0 | Monday, tuesday, thursday and friday: 14.00 - 16.00 pm Closed on Wednesdays | |
Ångström Laboratory | House 10 - Floor 0 (reception) (102195) | Monday, tuesday, thursday and friday: 14.00 - 16.00 pm Closed on Wednesdays |