Wireless network – Wi-Fi

With your student account you will get access to Uppsala University’s network and eduroam. Eduroam (education roaming) is a worldwide service that provides access to the internet. You can use eduroam at other Swedish universities that have eduroam and other parts of the world where eduroam is accessible.

Connect to the wireless network Eduroam:

Create a password B

To access eduroam you must first create a password B. Note that this password is only used for eduroam.

Go to the account management page, uu.se/konto.
Select Joint Web Login. Log in with your user ID and password A.
Create a password B.

Proceed to connect to eduroam:

Install eduroam – a quick guide

Select eduroam among the wireless networks.
Enter your user ID followed by @user.uu.se (example: abcd1290@user.uu.se).
Enter your password B.
Click “Connect”.

Detailed installation guides

You can also install and connect your device to eduroam by following the guides:

Android

Step 1

Open Google Play Store.

Step 2

Search for geteduroam in the search field in Google Play Store. Click the application named "geteduroam". Select "Install".

The eduoram app in the Google Play Store.

Step 3

Write "Uppsala universitet" in the search window. Click "Uppsala universitet" when it appears under the search window.

Step 4

Enter your user ID followed by "@user.uu.se" and your password B and select "Log in".

Step 5

A dialog box will appear asking if you want to save this network. Select "Save".

A question: Do you want to save the network?

Step 6

Wait a few seconds and you will be connected to eduroam automatically. Eduroam Wi-Fi is now configured. You can now close the application.

iOS

Step 1

Go to App Store.

Step 2

Search for "geteduroam" and click "Get".

App Store download page for the geteduroam app.

Step 3

Select "Install".

Step 4

Enter "Uppsala University" in the search field. Select the name that appears under the search field.

Step 5

In the username field, enter your user ID followed by "@user.uu.se". In the password field, enter password B. Click "Log in".

The user name and password fields window.

Step 6

The app wants to add eduroam wi-fi network. Click "Allow".

A question: "geteduroam" wants to add a Wi-Fi sharing network?.

Step 7

The app wants to connect to eduroam wi-fi network. Click "Connect".

A question: "geteduroam" wants to connect to the Wi-Fi network "eduroam"?.

Step 8

Wait a few seconds and you will be connected to eduroam automatically.

Step 9

Close the app.

Windows

Step 1

Go to https://cat.eduroam.org

Step 2

Click "Click here to download your eduroam installer".

Eduroams webbsida med nedladdningsknapp.

Step 3

Enter "Uppsala University" in the search field. Select Uppsala University.

Step 4

Below the text "Download your installer for MS Windows 8 and newer", click on the blue box that says "Eduroam".

Step 5

If the download does not start automatically, click on the underlined word "link" in the sentence "In case of problems with the automatic download please use this direct link."

Step 6

The installation process may be depending on the web browser you are using.
Alternative 1: You can open the file from the bottom left corner and click on the menu and click "Open" to start the installation.

Nedladdad exe-fil i webbläsaren, och filens menyval.

Alternative 2: You may also get a message asking if you want to save the file. Click "Save File" and save the file in a folder.

Alternative 3: Open File Explorer on your computer and go to Downloads. There you will find the file "eduroam-W10-Uppsala_University".

Step 7

Go to the folder where you saved the file. Double click on the file "eduroam-W10-Uppsala_University" to start the installation.

Step 8

A dialog box with the installer will appear on the screen. Click "Next".

Step 9

A dialog box will appear with information stating that the installation only works if you are a member of Uppsala University. Click "OK".

Step 10

Enter your user ID followed by "@user.uu.se" and your password B and click "Install".

Step 11

The installation of eduroam is complete. Click "finish".

Step 12

Wait a few seconds and you will be connected to eduroam.

NOTE: Upon installation, two versions of Eduroam may appear in the list of available networks: an "Eduroam" + an "Eduroam® via partner". Neither of these connections will work, and you must manually choose to forget these networks. Once you have chosen to forget these networks, “Eduroam” will appear as an option in the available networks and should work for connecting.

Mac

Step 1

Go to https://cat.eduroam.org.

Step 2

Click "Click here to download your eduroam installer".

The eduroam webpage with a download button.

Step 3

Enter "Uppsala University" in the search field. Click "Uppsala University".

Fields for searching and selecting the organisation.

Step 4

Under the text "Download your installer for Apple device", click on the blue box that says "eduroam".

A button for downloading eduroam for Apple.

Step 5

If the download does not start automatically, click on the underlined word "link" in the sentence "In case of problems with the automatic download please use this direct link".

Step 6

The installation file will download to the folder "Downloads".

The File Explorer and the Downloads folder.

Step 7

Go to the folder where you saved the file. Double click on the "eduroam-OS_X-Uppsala_University.mobileconfig" file to start the installation.

Step 8

A message will appear about the profile installation. Click the X up in the left corner if you want to close the window.

Step 9

Note: The appearance of the following steps varies depending on which version of Mac OS you have.

Mac OS Big Sur and Monterey
Open System Preferences and click "Profiles".

Mac OS Ventura and Sonoma
Open System Preferences and select "Privacy and Security".

Scroll to the bottom right side and select "Profiles".

At the bottom of the "System Preferences" window.

Step 10

Note: The appearance of the following steps varies depending on which version of Mac OS you have.

Mac OS Big Sur and Monterey
Click "Install...".

The Profiles window with eduroam selected.

Mac OS Ventura and Sonoma
Under the heading "Downloaded", double-click on "eduroam®".

A dialog box appears, at the bottom of the box click on "Install…".

Step 11

Note: The appearance of the following steps varies depending on which version of Mac OS you have.

Mac OS Big Sur and Monterey
You will be prompted to provide the settings for "eduroam". Enter your user ID followed by "@user.uu.se" and your password B and click "Install".

Mac OS Ventura and Sonoma
You will be asked: Are you sure you want to install the "eduroam" profile? Click "Continue".

You will be prompted to provide the settings for "eduroam". Enter your user ID followed by "@user.uu.se" and your password B and click "Install".

Step 12

A dialog box will appear stating: Profiles/MDM wants to make changes. Enter your local administrator username and password for your Mac computer and click "OK".

Adminstrator login fields to allow changes.

Step 13

Wait a few seconds and you will automatically be connected to eduroam.

A box for Wi-Fi with eduroam as the primary network.

Linux

Step 1

Go to https://cat.eduroam.org.

Step 2

Click "Click here to download your eduroam installer".

Step 3

Enter "Uppsala University" in the search field. Select Uppsala University.

Step 4

Click "Download your eduroam installer Linux".

Step 5

If the download does not start automatically, click on the underlined word "link" in the sentence "In case of problems with the automatic download please use this direct link."

Step 6

Select to save the downloaded file in a folder of your choice, for example Downloads, and click "OK".

A question: What should Firefox do with this file?

Step 7

Open the Terminal program.

Step 8

Enter "cd" and the path to the folder you saved the eduroam installation file in and press Enter.

The Terminal windows with a commando line.

Step 9

Enter "python3 eduroam-linux-Uppsala_University.py" and press Enter to start the installation.

Step 10

A dialog box appears indicating that the installation has been prepared for Uppsala University. Click "OK".

A message: This installer has been prepared for Uppsala University.

Step 11

A dialog box appears with information that the installation only works if you are a member of Uppsala University and asks if you want to continue. Click "Yes".

A question: This installer will only work properly if you are a member of Uppsala University. Continue?

Step 12

Enter your AKKA ID followed by "@user.uu.se". Then enter your password B and repeat the password. Then click ‘OK’

The Add a new entry window and an input field for userid.

Step 13

A dialog box appears indicating that the installation was successful. Click "OK". Wait a few seconds and you will be automatically connected to eduroam.

Step 14

In certain versions of the Linux OS, such as Ubuntu, additional steps are required for the connection to eduroam to work. Go to settings. Click on "Privacy & security" and then under "System" click on "Connectivity".

en dialogruta: det anges att installationen lyckades. klicka på ok.

Step 15

Under "Connectivity", there is a feature called "Connectivity checking". This feature should be disabled. After you disable this, the connection to eduroam should work.

Problems?

If you encounter problems connecting to eduroam:

If you have previously tried to connect your device, you can try forgetting the eduroam network and then follow the instructions again.
Try changing password B to another one and follow the instructions again.

If you still can’t get it to work and need further assistance, contact IT support.

Sunet

The University’s network is connected to the internet via Sunet – the universities’ organisation and infrastructure for national and international data communications.

Rules for the wireless network

The usage of the computer network at Uppsala University is intended to facilitate studying, research and normal working duties. Other types of usage can be permitted provided it does not affect the intended usage or cause harm to Uppsala University.

The following applies:

All usage of user accounts and computer networks must follow Swedish laws and regulations.
User accounts, passwords and codes are individual and must be used only by the intended individual.
Computers, mobile devices and other equipment connected to Uppsala University’s computer network must have relevant protection such as anti-virus, anti-spyware and firewall.
Sunet’s ethical rules regulate other usage. Sunet judges unethical behaviour to be when someone
- attempts to gain access to network resources that they do not have the right to,
- attempts to conceal their user identity,
- attempts to interfere or disrupt the intended usage of the network,
- clearly wastes available resources (personnel, hardware or software),
- attempts to disrupt or destroy computer-based information,
- infringes on the privacy of others or
- attempts to insult or offend others.

For all use of the University’s computer network, traffic metadata is saved for trouble-shooting or investigation of suspected violation of laws, regulations or university rules.

These rules are based on Uppsala University’s General directions within the IT field (in Swedish).

Any person found violating or suspected of violating these rules can be disconnected from the network for investigation. Furthermore, disciplinary or legal action may be taken.

Contact

IT Support
itsupport@uu.se
018-471 44 00
Telephone hours: weekdays 8:00–16:30
To help you as quickly as possible, we kindly ask you to avoid sending multiple emails about the same issue. If you have submitted a case to us, you can rest assured that it is registered and will be handled as soon as possible. If you need to provide additional information, please reply to the automatic confirmation email you received when your case was registered.