Counselling in Visby

What the Student Health Service can help you with

Welcome to the Student Health Service in Visby! We have a counsellor who can help you with questions connected to life as a student. You can, for example:

  • get advice
  • receive shorter individual counselling

When you need to turn to other healthcare providers

In some cases, you should turn to other care providers than the Student Health Service. This applies, for example, if

  • you have a physical illness or injuries
  • you know that you need to see a doctor to get a prescription or a doctor's certificate
  • you want to be assessed for ADHD, autism, or dyslexia. Please note that the waiting time for a neuropsychiatric assessment is several years.
  • you have more severe or persistent mental health problems, want to be assessed for potential psychotherapy, or want long-term therapy. 

In such cases, you should contact a health centre (vårdcentral) or call 1177 (from a foreign phone number dial +46 771 11 77 00).

If you are unsure where to turn for help, you are welcome to book a telephone counselling appointment for advice.

Urgent need for support

Where do I turn if I, or someone else, becomes ill, feels unwell, or needs emergency help?

Urgent need for support

Changed opening hours

The reception has new opening hours from 2 November. See below under contact.

If you wish to book an appointment for the first time, you must first book a telephone consultation to be contacted by a counsellor or psychologist. You cannot book a first visit by email or by visiting us.

During the consultation, they will ask questions about what is troubling you, make an assessment, give you advice and set up a first appointment if the Student Health Service is best suited to help you. If not, you will be guided to the right place.

Book a telephone appointment

Bookable telephone appointments are posted in our booking system at the beginning of each week. Select English by pressing the globe in the upper right corner. Appointments are available on non-holiday Tuesdays, Wednesdays and Thursdays. If there are no appointments available new appointments will be posted the coming week.

Note! If you book the telephone appointment without BankID you need to confirm your booking by clicking the button "VERIFY" in the email that has been sent to you and select a password. Save the verification email with login details and remember the password you have chosen.

If you have booked telephone appointment, we will call you from a hidden number.

Drop in

On Mondays, between 13:00–14:00, you can also drop in to our office to make an appointment.

Cancellation

If you are unable to attend an appointment, you need to cancel the appointment.

If you registered using BankID, you can log in to our booking system, CTNotes, to view and cancel your appointment.

Cancel your appointment in CTNotes

If you do not have BankID or are having trouble logging in to CTNotes, you can cancel your appointment using our form.

Cancel your appointment via our form

Rescheduling and booking follow-up appointments

If you have cancelled your appointment and would like a new one, or if you wish to reschedule, please call the reception during opening hours.

For video sessions you will receive an invitation via email before the meeting. If you´ve not received an email when the session is due to start or have problems with joining the meeting, please contact the reception. See contact details below.

If you are a doctoral student at Uppsala University, regardless of funding, you should turn to the occupational health services for support and counselling. They offer some counselling sessions free of charge before the head of department has to be informed. For more information and to book an appointment:

For doctoral students on Uppsala University's staff web

If your problems are not work-related, contact a health centre, where you can get help with physical and mental problems, including contact with a counsellor or psychologist.

Health centres on Gotland (in Swedish)

Contact

To cancel or reschedule an appointment

You can find the instructions on how to cancel an appointment under the tab Cancellation and rebooking above. Rescheduling can only be done by calling the reception during the opening hours.

Telephone: (+46) 18 471 69 00
Email: studenthealth@uu.se

Opening hours for the Student Health Service reception telephone:

Monday 8:00–16:30
Tuesday Closed
Wednesday 12:30–16:30
Thursday Closed
Friday 8:00–15:00

Closed for lunch 11:45–12:30

The Student Health Service in Visby

Email: studenthealth-cg@uu.se

Visiting address: Cramérgatan 3, the B building on the ground floor, left in the corridor behind the reception desk, opposite the elevators.

Feedback and complaints

Let us know your thoughts on the Student Health Services in the webform and we will get back to you.

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