Forgotten password
When you have activated your student account at Uppsala university you will set up a "Password A" to use when logging in. If you have forgotten you password, you can create a new one.
Resetting your password with a one-time passcode
If you are currently in Sweden you can pick up a one-time passcode by visiting one of our campuses. You will be given temporary login details and must login and change your password within a couple of hours.
Bring your passport, or if you are an EU citizen you can bring your national ID card.
Campuses offering one-time passcodes:
- Reception at Biomedicinskt centrum (BMC), Husargatan 3, Uppsala
- Reception at Blåsenhus, von Kraemers allé 1A, Uppsala
- Reception at Campus Gotland, Cramérgatan 3, Visby
- Reception at Ekonomikum, Kyrkogårdsgatan 10, Uppsala
- Reception at Engelska parken, Thunbergsvägen 3H, Uppsala
- Reception at Gamla torget, Östra Ågatan 19, Uppsala
- Reception at Evolutionsbiologiskt centrum (EBC), Norbyvägen 14, Uppsala
- Reception at Rudbecklaboratoriet, Dag Hammarskjölds väg 20, Uppsala
- Studentservice at Ångström Laboratory, Lägerhyddsvägen 1, Uppsala
- Service centre at Segerstedt building, Dag Hammarskjölds väg 7, Uppsala
If you are not in Sweden you can contact IT support for further information.
Contact
- IT Support
- itsupport@uu.se
- 018-471 44 00
- Telephone hours are weekdays 8:00–16:30.
- To help you as quickly as possible, we kindly ask you to avoid sending multiple emails about the same issue. If you have submitted a case to us, you can rest assured that it is registered and will be handled as soon as possible. If you need to provide additional information, please reply to the automatic confirmation email you received when your case was registered.